Checkered Flag Volkswagen

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4.9
(2,352 reviews)
Visit Checkered Flag Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–9:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 7:00am–6:00pm 9:00am–7:00pm
Sunday Closed 12:00pm–5:00pm
New (757) 238-5060 (757) 238-5060
Used (757) 238-5246 (757) 238-5246
Service (757) 238-5263 (757) 238-5263

Inventory

See all 75 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2014.
At Checkered Flag Volkswagen we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on us for accurate information and it is our pledge to deliver you relevant and accurate content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach Chesapeake Hampton and Newport News Virginia.
Fast Simple Smart!

Service center

Phone number (757) 238-5263

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.9
(2,352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Volkswagen from DealerRater.

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5.0

Key FOB reprogramming

Great communication, our car was ready when requested. The staff were courteous and clear. The car was clean when returned.

Dealer response

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Checkered Flag Volkswagen, we value our customers and we look forward to seeing you on your next visit. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Excellent customer service

They worked on my car very quickly. They were excellent with their customer service. I most definitely will recommend them to my friends and family.

Dealer response

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the excellent service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Great service

I had messaged Volkswagen inquiring about the 2019 Tiguan and Jay ended up calling me to set up a time. From start to finish Jay was on it, very professional and extremely knowledgeable about everything Volkswagen! Thankfully because this was my first Volkswagen since I’ve owned nothing but Toyota’s for the last 25yrs.

Dealer response

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Very grateful for terrific service!

Derek and CFVW crew provided excellent customer service. Made sure I understood issues they discovered and got my ok to give them couple days to resolve. He confirmed that repairs were covered under warranty. Kept me informed throughout. I drove car to Richmond from VB after pickup and engine felt and sounded great. Feel comfortable my daughter is driving a safe and reliable car.

Dealer response

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Great Service, once again!

I am always pleasantly greeted, everyone is helpful and accommodating and the waiting room is clean and pleasant. The courtesy shuttle team also deserves a shout out! Way better than an UBER!

Dealer response

Shannon, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Great service

Service writer knowledgeable and timely assistance for my concern. I received excellent service at Checkered Flag VW. The parts and service departments are always friendly and helpful.

Dealer response

I appreciate you for letting others know about your experience, Diana! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Great servoce

Service has been consistently efficient, thorough and always with a smile in a comfortable atmosphere with coffee and hot chocolate at hand (freebies).

Dealer response

Thank you so much Paul for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Great Job!

Service advisor, Amy, was great. Knowledgeable, focused and responsive. Replaced FOB battery quickly and addressed the intermittent “engine stop function.” Great job!

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

Great Service

The service advisor is very helpful, patient, and polite. Check details, ask questions to make sure I am aware of what is going on. Great service.

Dealer response

Hello Yang! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

5.0

My experience

Nick Rios was amazing. He was so helpful. He explained everything in detail. He was patient and took his whole day to help me choose the right car for my needs

Dealer response

Thanks for your outstanding review, Sharika! I'm very happy to hear that Nick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

See all 2,352 reviews