Checkered Flag Volkswagen

4.9
(2,123 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
(757) 490-1111 (757) 490-1111

Inventory

See all 8 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2014.
At Checkered Flag Volkswagen we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on us for accurate information, and it is our pledge to deliver you relevant and accurate content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
Fast, Simple, Smart!

Service center

Phone number (757) 490-1111

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.9
(2,123 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

4.0

Checkered Flag VW

Isaiah Keene was my sales representative and he did an outstanding job. All questions I asked were promptly answered. If he didn’t know, he didn’t hesitate to find it. He explained he has only been with the company a short time but I would’ve never known. I had been looking at this vehicle for a while and talked with many sales reps from different dealerships. Isaiah Keene definitely made me comfortable enough to buy. So, the best part of the sales experience was having Isaiah Keene as my sales partner!!

5.0

Exceptional Service

Service staff went out of their way to make sure we were taken care of. Even though they were packed full, they figured out how to get us in to make sure the car was safe. Car had an issue on the drive down from New Hampshire and they went out of their way to get it back on the road.

3.8

No high pressure sales tactics. Stress free

Everyone was friendly. No high pressure sales tactics. Aali, was helpful, courteous and made sure i got the right car. I even had another dealership willing to beat the deal i was getting here but i still chose to purchase with checkered flag VW due to the reasons above. After the purchase, due to a health situation with my wife, Aali delivered the vehicle to my home and by the way i live about an hour each way from the store. Everyone here went above and beyond and took the stress out of the car buying experience.

5.0

Great everything

Sales staff is awesome and friendly and make the car buying experience amazing!!! I have bought 3 cars from them customer for life!!

5.0

Great service

Great customer service very polite got home and got a ride back to get my car there very genuine. Service was great

5.0

Best VW dealership service department

Pre-attention paid by entire service department to my visit. Service manager (Jesus) , shop manager (Greg) and service advisor (Abby) all completely on top of details pertaining to my visit. Replacement tires and under-hood repairs entirely attended to.

5.0

Awesome customer service!

Service advisors are professional, energetic and always ensure everything is taken care of! Technicians blow away the competition with there knowledge and professionalism.

3.3

Good service

Employees are respectful and courteous however it took them 2 weeks to fix my brand new car. You should call them to give you updates.

Dealer response

Thank you for the great feedback, Fernando! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 4300

5.0

Great service!

The scheduled service was quick and the waiting area was comfortable — most dealership waiting areas are horrible. Yours is like a hotel lounge. Great job!

Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 4300

4.0

Great People but Didn't Turn the Car over Properly

We really liked the sales associates at Checkered. They were attentive and didn't pressure us or come across as pushy.

Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 4300

Read all 2,122 reviews