Timmons of Long Beach

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(62 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

TIMMONS is a DIRTY UNTRUSTWORTHY DEALERSHIP

Horrible, horrible customer service. They’re kind to your face and screw you behind closed doors. Timmons is NOT to be trusted, not the service department, nor the service manager, general manager and certainly not the owner. Dirty Dirty Company.

Dealer response

Thank you for your review, Stevie. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If you would like to discuss the details of your visit, please reach out to the store and hopefully we can turn your situation around.

5.0

Start with Timmons

The team at Timmons of Long Beach are great! There are so many options on the market now in new car features and pricing but who has the time to wade through all the sales talk? Starting online, Joe at Timmons encouraged me to look at several models, asking about my driving needs; we talked about what I expected in my commute. When I recognized that the VW Taos checked all the boxes for me, I was ready to sit down and talk about pricing. Tony and I had a chat about financing options, trade-in, and the car loan my credit union offered. Just amazed that the Timmons team created financing with a golden rate the way they did! Tin walked me through the warranty, offering me options for my down payment. I drove away in my new car, satisfied that not only did I find what I was looking for, but I had found the right place for service and support. No one but Timmons!

Dealer response

Thank you for your great review and for spreading the word, Cami! All of us at Timmons VW are happy to help! Please don't hesitate to call with any other questions. We'll let Joe, Tony, Tin and the team know about the great job that they did and congratulations on your new Taos!

3.0

Went to test drive a Mercedes

I went to test drive a Mercedes I found on cars.com it was a Subaru dealer and they had the Mercedes there. Sales person was not knowledgeable on Mercedes at all and wouldn’t let me talk or talk among my family after the test drive. I felt rushed and I didn’t like that. I left without making a purchase .

Dealer response

Hi Vanessa, We apologize you felt rushed, we can assure you that was not our intention. Our team member did his best answering all your questions regarding the Mercedes, but we are a Subaru dealership, so we apologize if there were questions left unanswered. We hope you are able to find the vehicle you are looking for. If we can ever be of assistance, please reach out. Best, The Timmons Subaru Team

4.8

Good service , good prices

Got a VW Atlas which I like overall. Please with the whole process. Jeasson . Jessie . And team we're very knowledgeable and friendly . I would recommend them .

5.0

Loved Chrissy Concannon at Long Beach Subaru

Great experience with Chrissy at Timmons Subaru. I bought my Legacy at Timmons and got a great deal with all Subaru incentives in December. It’s a terrific safe car that is a looker too. Thank you, Chrissy and Timmons Subaru team! You all are awesome! I am so happy :-)

1.0

SCAM ARTISTS

Timmons of Long Beach are SCAM ARTISTS Due to their own neglect and complete lack of intelligence, they are demanding I owe them over $1000, 45+ days after signing lease papers on a new Volkswagen. They are attempting to RIP ME OFF and I will not stand for it. These are the LOSERS / CON ARTISTS I dealt with: EDWIN LEGASPI - Sales Manager / Scam Artist OMAR FONSECA - Sales Manager / Scam Artist DANNY DONAYRE - Good Cop / Scam Artist AVOID Timmons Volkswagen of Long Beach at all costs.

1.4

Scam Artists

The initial buying experience was fine, only to be followed by complete and utter nonsense from the dealership. Due to their own neglect and complete lack of intelligence, they are demanding I owe them over $1000, 45+ days after signing lease papers on a new Volkswagen. They are attempting to RIP ME OFF and I will not stand for it. These are the LOSERS / CON ARTISTS I dealt with: EDWIN LEGASPI - Sales Manager / Scam Artist OMAR FONSECA - Sales Manager / Scam Artist DANNY DONAYRE - Good Cop / Scam Artist AVOID Timmons Volkswagen of Long Beach at all costs.

5.0

Thanks Russell Csonka for the 2018 Crosstrek!

I had the best car buying experience in my life! I called multiple dealerships to do some research on getting the best deals for a car and leasing options. By far, Russell had been the best! Not to go to deep into it but I felt other dealerships were giving me the run-around. He went above and beyond in my opinion to not only get the car that I wanted but for my needs as well. All the interaction was done by phone. Being that I've never done business with them before, I had so much faith in Russell that I drove an hour to make sure they had my business; I live in Fontana. They will definitely have my business again as well as any referrals! Buying the car from them potentially saved me hundreds if not thousands, and I can't imagine what would happen if I took my business somewhere else. Abay, the finance manager and the team over there were awesome as well! Loving my 2018 Crosstrek!

5.0

Caught off guard by genuinely nice people!

It was two days before Christmas, on a Saturday night and near closing time. And not once did we feel pressured. None among you gave off a vibe that perhaps you'd rather be home with your family, Christmas shopping or just out celebrating. No, William Huynh and everybody there were with us, attending to our obvious need. (You should've seen what we drove up in!) And you showed us that you cared. You folks will long be remembered by me and my family. And you can be sure that we are grateful for the opportunity to have come to know William Huynh and Timmons of Long Beach as our dealer of choice for our car buying needs. We are very happy indeed; and will be rather vocal to our family and friends about it. Again, Thank you so much.

5.0

A Darned Nice Bunch Of Folks!

From the moment we pulled onto the lot, we were treated with the utmost respect and courtesy. We drove about 80 miles to see a 2014 Jeep Patriot on the lot that had caught our eye after about two months of on line and physical searching. I'll just say that it was totally worth the drive! On a Friday night, close to closing and two days before Christmas, we felt no pressure, no attitude, and no fancy schmancy sales talk, just smart and professional people wanting to sell us a vehicle. After all, that is why they're there, right? Negotiations were short & to the point. And we drove off that night with the vehicle we wanted, at the price we wanted and the terms we were surprisingly happy about. There's no reason in the world why I wouldn't recommend this dealership. They were exceptional!

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