Reviews
Mike in VW service is the man.
Mike, as usual, was very generous with his time and expertise. I needed some repairs done that day. He told me to come by anytime and he would have the repairs done. I was out of there in less than 15 minutes. Mike has always been helpful, friendly, and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The only place I take my Subaru
I cannot say enough about Timmons of Long Beach. The entire staff goes the extra mile for me. Every bit of maintenance has been covered under my warranty. When my tire had a leak they recommended a vendor down the street and those folks repaired my tire for free too. Great quality and great attitudes.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service, comfortable facilities
I leased my car from Timmons of Long Beach a year and a half ago and it has been a great experience. I am really happy with my car and Timmons provides exceptional service. The waiting area is very clean and comfortable with complimentary coffee and tea. I usually bring my laptop and work while my car is being serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and always pleased
Always great service and a job well done!! Always pleased when I receive my car back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great people and excellent on time service.
I took my 2014 Tiguan in for an oil change and a recall fix and the job was done while I waited...before the two hour estimated repair time....with a car wash thrown in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service Department
Mike in the service department has been great to deal with for my Tiguan. His knowledge of the car and great personality make bringing your car in for service a good experience. I would recommend Timmons VW and Mike to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
SERVICE DEPARTMENT FAST AND FRIENDLY!
Thanks to Miguel and Garrett in Timmons Subaru Service Dept. for all their courtesy and expertise. They will keep you up to date on your repairs and contact you when your car is ready. Thanks again guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Helpful neighbors
I have owned VWs for many years and was happy to have found.Timmons VW as a good neighbor after my move to Long Beach. I have visited Timmons in several occasions to get some recall parts repairs and each experience has been top notch. I returned recently to test drive a.new Tiguan and I was treated with the usual respect they offer.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great Place! Great Salesman!
I've bought my car from Vee (Vannak San). He is a very nice salesman and very patient, he will work with your time. He is not pushy unlike other salesman. Did a great job explaining everything to me and through out the sales process. Im happy with my car and customer service, I recommend this place to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
About as painless as it gets
We have a baby on the way and needed to upgrade to a bigger car. We're a VW family so we knew we wanted a Jetta wagon. Went to Timmons and worked with Rosalind to get our new baby wagon. We walked in, got our golf appraised and after working the numbers we were out the door in no time with our new wagon. It's about as painless as buying a car can get. Thank you Rosalind and team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase