Skip to main content
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wilmington from DealerRater.

Want to share your experience with this dealership?

Write a review

Josh and DJ took very good care of us during our purchase

Josh and DJ took very good care of us during our purchase of our new RX!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Did not like the $5000 threatened mark up on the car

Did not like the $5000 threatened mark up on the car which was taken off when negotiating, did not like the fact that we could not test drive the car, did not like the extra warranty strategy of stating a price and discounting it freely depending on how many were packaged together. The vehicle sold itself, but if we have choices next time, we will shop elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an exceptional experience working with Darren

I had an exceptional experience working with Darren Nicholson, the Finance Manager at Lexus of Wilmington. From start to finish, he made the financing process for my second Lexus seamless and effortless. Darren’s professionalism, transparency, and attention to detail truly stood out. He took the time to explain all my options clearly and answered all my questions with patience and expertise. His friendly demeanor and dedication to customer satisfaction made the entire process smooth and stress-free. I highly recommend Darren Nicholson to anyone looking for a knowledgeable and trustworthy finance professional. Thank you, Darren, for your outstanding service! I will see you again this week for the purchase of my wife's new Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Luis was attentive, diligent, and resourceful.

Luis was attentive, diligent, and resourceful. He went above & beyond to help us and to make sure we bought the car that was best for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience was relaxed, the car did all the convincing.

Experience was relaxed, the car did all the convincing. Wish we could buy 2! Enjoying our new RX350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you’re looking to purchase from Lexus of Wilmington

If you’re looking to purchase from Lexus of Wilmington you gotta come see ya boy T-Bone. He will treat you like part of the fam. He is definitely getting invited to the cookout. Woof woof!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. Sibri is very professional. Cool ,calm and

Mr. Sibri is very professional. Cool ,calm and collected. Straight to the point. Very good salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came in to look at a used car.

I came in to look at a used car. Troy explained everything to me and was very prompt. The experience was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Josh was very easy to work with.

Josh was very easy to work with. He answered all my questions and made it a smoothe experience overall. I would definitely recommend him the next time your in the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Troy was a pleasure dealing with.

Troy was a pleasure dealing with. When it came to the decision making process, he was extremely helpful and knowledgeable. He answered all of my questions and created an overall smooth experience. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.