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2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wilmington from DealerRater.

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Troy M is an absolute professional.

Troy M is an absolute professional. He is informative and attentive to detail. He went above and beyond to make sure that I was satisfied during my shopping and purchase experience. He gets the job done right the first time .I highly recommend him to be your next salesman experience you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Luis was amazing.

Luis was amazing. DJ was amazing. Great experience other than the detail on the car was subpar. It was definitely not waxed. There were other spots I thought should have been a better job based on the amount of money I spend on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave this review. If you would like to discuss your experience in more detail, please reach out to our General Manager, Andrew Miller, at andrewmiller@mileone.com, or 302.295.8543 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

I want to thank Stu for the excellent service and his

I want to thank Stu for the excellent service and his sound advice and assistance. I had a great experience working with him on my car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Aaron, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Troy is an excellent sales advisor.

Troy is an excellent sales advisor. He made sure we had the best experience with our purchase. I will definitely refer people to him. If you are on a market for a vehicle he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!