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2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wilmington from DealerRater.

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Buying a car here was easy and quick.

Buying a car here was easy and quick. The salesman went above and beyond to meet our need. Get experience recommend to anyone

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Nick, we're delighted to hear that your car-buying experience was smooth and enjoyable at Lexus of Wilmington. Thanks for the recommendation!

Martin Ervin.

Martin Ervin.. was very professional, kind and patient . My purchasing experience was outstanding . Thank you

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  • Overall experience 5.0
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Dealer response

Lisa, we're delighted to know that Martin provided you with an outstanding purchasing experience at Lexus of Wilmington. We appreciate your kind words and look forward to serving you again in the future!

My experience I had at this dealership was phenomenal,

My experience I had at this dealership was phenomenal, friendly and helpful staff. The salesman I worked with Marty was patient and displayed excellent customer service. I wasn't rushed, I felt very comfortable and welcomed as he walked me through this experience. Again, he was very patient with me and very knowledgeable about the vehicles and the whole process. Exceptional salesman!!!

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  • Overall experience 5.0
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Dealer response

Tiffany, we're so pleased to know that Marty and our team at Lexus of Wilmington provided you with a comfortable and welcoming experience. Your kind words are greatly appreciated! Enjoy your new vehicle!

Darryl Newman was my Lexus sales consultant.

Darryl Newman was my Lexus sales consultant. He is friendly, polite, knowledgeable, and accommodating. He was very clear in answering all my questions and addressing all my concerns. After my test drive the sales transaction went very smoothly and surprisingly very quickly. I feel I received a very fair deal. Darryl made sure that every thing went smoothly and the delivery process was exceptional. I would happily do business with Darryl again and would certainly recommend him to family and friends.

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  • Overall experience 5.0
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Dealer response

We're delighted to know that Darryl was able to provide you with a smooth and efficient car buying experience at Lexus of Wilmington. It's great that all your questions were answered clearly, and we appreciate the recommendation! Enjoy your new ride!

The atmosphere is friendly you don't feel instantly

The atmosphere is friendly you don't feel instantly attacked for your purchase and don't feel pressured either. Martin is exceptional, his professionalism is unmatched and he is very courteous throughout the experience.

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  • Overall experience 5.0
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Dealer response

We're delighted to know that you felt comfortable during your visit and had a great experience with Martin at Lexus of Wilmington. Thanks for the review!

Drew Saksa goes above and beyond throughout the sales

Drew Saksa goes above and beyond throughout the sales process, Lexus of Wilmington is a great place to buy a car.

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  • Overall experience 5.0
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Dealer response

We're so glad to know that Drew made your experience at Lexus of Wilmington a great one! We appreciate the positive feedback and look forward to assisting you in the future. Safe travels with your new car!

I walked into the dealership and there was a young man

I walked into the dealership and there was a young man dressed very well who came over to assist me in purchasing a car I did not purchase a car that day but I am planning on coming back this weekend to meet with Mr Ervin

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Dealer response

Joe, it's great to know that you had a positive experience with our team at Lexus of Wilmington! We look forward to seeing you again this weekend and assisting further in your car-buying journey.

This was my first car buying experience so I was

This was my first car buying experience so I was incredibly nervous. I worked with Marty, he made the entire process simple and enjoyable and was very easy to just talk to! Would definitely recommend shopping here! Thank you so much again!

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  • Shopped for a used car
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Dealer response

Danielle, we're delighted to know that Marty made your first car-buying experience a positive one at Lexus of Wilmington. Thanks for recommending us and enjoy your new ride!

DJ was amazing and provided excellent service I highly

DJ was amazing and provided excellent service I highly recommend him to assist with your future purchase(s).

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Dealer response

We're so glad to know that DJ provided you with excellent service at Lexus of Wilmington! Your recommendation means a lot. Thanks for choosing us for your purchase, and we hope to see you again in the future!

Leo was a terrific salesman.

Leo was a terrific salesman. I bought a 24 NX 350h and I always felt throughout the whole transaction that he was looking out for me. I highly recommend him.

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Dealer response

We're delighted to know that Leo provided you with such a positive experience at Lexus of Wilmington. Thanks for recommending us and enjoy your new Lexus NX 350h!