Reviews
Great experience at Paramount Kia
David Hoover and Paramount Kia made my search for a 2020 Telluride quick and easy. They found me the exact car I wanted and in less than 48 hours it was mine!! Mr. Hoover is a kind, honest salesman who doesn't waste your time. I highly recommend David Hoover and Paramount Kia of Hickory. I drove 4.5 hours to buy a car there when there is a Kia dealership 3 miles from my house!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Dave Estes | destes@paramountauto.com
Purchase Experience
This was our best purchase experience to date. In my opinion the staff lived up to their promise to provide a honest and hassle free buying experience. Our sales consultant, Tim Whitener, was very professional, patient, and honest throughout the experience. We did a lot of Internet research before visiting Paramount, and knew mostly what we wanted. Tim knew his product, and took the time to show us several vehicles and explain the features of each. At no time did I feel any pressure to purchase before we were ready. ( a first for me in car buying) Also Evan Payne, Finance Manager, took the time to explain all options, and allowed us time to decide what worked best for us. Again, no pressure to pick a certain option. Just an honest straightforward approach by everyone involved. We started looking at new, but ended up finding a used vehicle that worked for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are extremely grateful to receive such an outstanding review, Ed! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that our team was able to do this for you and we encourage you to contact us or stop by if you have any further automotive needs. Dave Estes | destes@paramountauto.com
2019 Kia Forte S
It was a great experience going to Paramount Kia. Cody McRary was my salesmen and he was very helpful and knowledgeable about the vehicles on the lot. I felt like he was trying to help and not just trying to sell a car. I will buy my next car from there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Dave Estes | destes@paramountauto.com
Exceptional sales and finance staff. Very attentive!
David Hoover in sales and Colton in finance rocked it out for me and got me into a 2019 Sorento! They worked miracles for me! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dave Estes | destes@paramountauto.com
Quick, Easy and convenient
I work third shift and all was considerate to my hours. Found what I was looking for and the whole process was In and Out the door in about hour. Thanks Kia team.. Special Thanks to David Hoover..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Dave Estes | destes@paramountauto.com
Cody McRary is great... goes above and beyond
Cody McRary went out of his way with everything. He is very friendly and answered every question. If he did not know the answer he would find someone that did. Would tell anyone that is looking to buy a Kia to talk with Cody!! Also worked with Evan Payne with finance, he was also a great guy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Dave Estes | destes@paramountauto.com
Great experience!
This was the best car buying experience I have ever had. Cody and Colton were so kind and helpful. I felt like they were honest and wanted to help me. And I got a great deal and Cody worked hard to make it happen. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Dave Estes | destes@paramountauto.com
Amazing
Jacques was wonderful to work with and we had an amazing experience buying our 2016 kia sorrento. Excellent service from both Jacques and Colton in making the deal we wanted and enjoying our experience at the same time! We are so happy with our choice and appreciate the exceptional service we received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Dave Estes | destes@paramountauto.com
Thank you, Alex Huff
Once again I have to thank Alex Huff for his excellent service. We bought a vehicle from him last year. Since then, he's always been available to answer questions or address any concerns I may have had. Just this morning he smoothed over an issue I was having with the service department. Great guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Dave Estes | destes@paramountauto.com
Very Pleasing Experience
Cody McRary was very knowledgeable and assisted me more than competently in selecting a vehicle for purchase. He went well above what was expected of me, even going insofar as to drive me to Wells Fargo to obtain a cashier's check. He assisted me very well during the negotiation process, and we ended up lowering the stated price of the car quite a bit. He provided chargers for phones, if necessary, and he was overall very amicable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Dave Estes | destes@paramountauto.com