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Paramount Kia of Hickory

(3,357 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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Great experience

Tim Whitener was very helpful and patience he was able to find what I was looking for in a vehicle would recommend kia to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this great review, Kath. We strive to provide courteous service to all our guests and are glad to hear that Tim helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Dave Estes | destes@paramountauto.com

Bought my 1st ever new car

The entire staff and especially my salesman Michael Griffin went above and beyond to get a great price for me and make me feel extremely welcome in the dealership. Great selection and I was able to purchase my dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jennifer, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Warm regards, Paramount Kia of Hickory Team

Wonderful

I went in looking for my Kia Soul and Tim helped me find my dream car and I love it!!! I was very tired of looking for a car and Tim helped me find mine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to leave us a great review! We are pleased to hear Tim did a great job in assisting you in your purchase. If there is anything else we can do for you, please don't hesitate to let us know! Warm regards, Paramount Kia of Hickory Team

Great experience

Best experience I've ever had buying a car. David was a great salesman and everyone else was very friendly. I love my new Kia! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Warm regards, Paramount Kia of Hickory Team

Great customer service

Matt and Michael were very helpful with purchasing my first car. They were friendly with my family and I. I have enjoyed my experience at this Kia dealership, it was the best one we had visited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your first buying experience working with Matt and Michael. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Dave Estes | destes@paramountauto.com

Best experience I've ever had at any dealership.

Best experience I've ever had at any dealership I've ever been to. The staff were very friendly, kind, honest and fast as they could be. Best Ever!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with our team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Dave Estes | destes@paramountauto.com

Wonderful!

I bought my first car from Paramount Kia & the experience couldn't have been better! They were friendly & wonderful people! When it came to the dealer I couldn't have asked for someone better! Alex Cochran was a VERY wonderful salesmen. He made sure everything went perfect & it definitely did. I recommend Kia & Alex to anyone who is looking for a vehicle! I am still very pleased with my purchase. Thank you so much Kia & Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your first buying experience working with Alex. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Dave Estes | destes@paramountauto.com

I concur. Rivas is a great salesperson.

I think that Kathy Rivas is a very good person to work with. I have in the past, and would have no problem with recommending her to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. Each employee is a valued member of the Paramount Kia of Hickory team and we all strive to provide excellent service! I will be sure to pass your compliments along to Cathy. We look forward to seeing you again in the future. Thanks again! Best, Dave Estes | destes@paramountauto.com

matt angle is the man

If you are looking for a car go see matt angle!! He was completely honest with us and helped us get a brand new car at a affordable price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Matt. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Dave Estes | destes@paramountauto.com

Exceptionally Pleased

I was so impressed with Paramount Kia from Hickory, NC! This was my second Kia Soul that I purchased from this dealership. The friendliness and willingness to help was awesome. Cathy Rivas was my sales person and I couldn't have been more pleased with her assistance! My time spent with her in decision making was very pleasant. She was very quick to share important functions of the new car. At no time during any conversation did I ever feel pressured. Couldn't have asked for a better experience than I had at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your visit with us, and congratulations on your new Kia Soul! Cathy is an asset to Paramount Kia of Hickory, and it is encouraging to hear she and the rest of the team impressed you by delivering our trademark service. Best, Dave Estes | destes@paramountauto.com