Reviews
Great Experience
We really needed a new car and Paramount Kia in Hickory was able to get us into a Kia Forte quickly and always with great customer service! Thank you Kia and Cathy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
McCall, thanks for this marvelous review and congratulations on your new car! We are so pleased that Cathy was able to provide you with such exceptional service. Enjoy your new Forte! All the best, Dave Estes | destes@paramountauto.com
Christian run dealership!
When my wife and I walked into the showroom we felt a peace due to the Christian music playing. It was good to know that God had led us to this particular dealer. Our salesman Justin Roepel was very courteous at offering coffee or water. He is also very knowledgeable of his product. He worked with us on what we wanted and found the perfect Serento for our needs. I will refer him & Paramount Kia to anyone who asks me. Thank you Justin. Please thank all who were involved with this task and it was great to talk to someone from our home state(Calif). God bless you with our future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Justin and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Dave Estes | destes@paramountauto.com
Thanks for your help and hospitality
Very nice friendly staff at Paramount Kia (this review being done for my dad). He was very happy with his purchase and will probably purchase several more in the Hickory Kia location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Dave Estes | destes@paramountauto.com
Best & Highest QUALITY experience in 50 years
Dustin was always available and extremely helpful and informative He also paired our phones to the bluetooth system. The settlement system was unbelievably fast and simple . We came 250 miles to Buy from this dealership and found it to be well worth the trip both in price and service Thank You all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear Dustin could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Dave Estes | destes@paramountauto.com
Easy, professional, friendly
Great Deal ...fast and easy process... This had to be the easy buying experience ever. I would definitely recommend Paramount Kia to friends and family. Kudos to Carlton for having things pretty much in order when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback and recommendation, Khalid. It's fantastic to know that we were able to make your purchase incredibly easy. We look forward to working with you or anyone you might send our way in the future. Kind regards, Dave Estes | destes@paramountauto.com
Happy
My husband and I came in on Saturday 9/17/16. We came in our 2013 Kia Soul, which we loved, and we left in our 2016 Kia Soul! You see we loved our car and we were happy to keep it. But after meeting Matt Angle, and he was such a pleasure, we decided, lets do this! And we were definatly not an easy case to work on. But Matt, he hung in there with us and he, along with Tim Crowder, made it happen! Thank you guys so much! We Love our car!! And we could not have done it without you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Matt and Tim were helpful during your visit and that you love your new Soul. If you have any questions, please don't hesitate to reach out to us again. Warm regards, Dave Estes | destes@paramountauto.com
Excellent Experience
The salesman was wonderful and very informative. He wasn't pushy or rude like the previous dealerships I had been to, and that was one of the biggest reasons I chose to buy a Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michaela, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Kind regards, Dave Estes | destes@paramountauto.com
My awesome experience at Paramount Kia of Hickory
I was turned down by multiple dealerships before I went to paramount of hickory. They told me I was a approved before I went to the dealership and I didn't believe it because I was told that same thing with previous dealerships. But paramount gave me their word that I would leave driving a brand new car and that's exactly what happened!! The people there were extremely friendly and helpful. 5 star experience all around!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their helpful, friendly, and efficient customer service and will be happy to hear that you left Paramount Kia of Hickory satisfied. We are very appreciative of your 5-star review and we appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! All the best, Dave Estes | destes@paramountauto.com
An absolute thrill
This is a great place to buy a vehicle. My salesman Justin Roepel was just wonderful to talk to and I couldn't of asked for a better experience in buying a vehicle. He was super nice and very knowledgeable about the vehicle. I felt no pressure at any time during the buying process and he went above and beyond to help me get the car I was hoping to get. I highly recommended this dealership and if you go, ask for Justin. He is what other salesmen SHOULD be. Postitve attitude,always smiling and an overall wonderful person to deal with. Thank you Justin!! You have earned a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim, thank you for taking the time to write about your experience. It's great to know Justin was able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Dave Estes | destes@paramountauto.com
Great!!!!!!
Cathy was very nice not pushy at all. She gave me the best car buying experience u could ask for!!!!! I will consider shopping with her again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, we appreciate you taking time to leave us a great review! We are pleased to hear Cathy gave you the best car buying experience. If there is anything else we can do for you, please don't hesitate to let us know! Best, Dave Estes | destes@paramountauto.com