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Meet Michael Cox

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Sales Consultant
(77 reviews)

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Industry experience 37 years
Dealership experience 14 years

Reviews

One of the best experiences I have had with a dealership.

One of the best experiences I have had with a dealership. Very fast and friendly process. Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Rob Sight Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Michael needs a few lessons on being a courteous and

Michael needs a few lessons on being a courteous and friendly salesman did not go out of his way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for taking the time to offer your feedback and letting us know how you feel. We sincerely apologize that your impression of us and of Michael was a poor one. We will share this feedback with Michael and the rest of the team. We appreciate the opportunity to serve you, we are sorry we fell short, and we wish you nothing but the best.

Everyone at Rob Sight was very friendly and helpful.

Everyone at Rob Sight was very friendly and helpful. Especially Michael, who made the process very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well with Michael and congratulations on your new vehicle. We truly appreciate your feedback!

No issue with staff and handling of this business

No issue with staff and handling of this business transaction everyone was professional. My only issue is NO credit cards and if I had it to do over again, I would have canceled with your dealership and gone to Carmax that accepts credit cards. This is a bad business decision by Rob Sight!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your feedback about your purchase. We apologize that our credit card policy was not ideal for you, but glad to hear that other then that you had no issue with our staff or the business transaction. We do very much appreciate the opportunity to serve you and wish it could have been a 5 star experience for you. Thank you for your business!

Rob, excellent team.

Rob, excellent team. Michael, Matt and Scott made it easy. In and out without a hitch. I would not hesitate sending family and friends to your dealership. THANKS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

From Michael, Matt, Scott and the rest of the team Thank you so much! We sure appreciate the review and you business!

Friendly honest and very efficient.

Friendly honest and very efficient. Salesman was great, and financing was quick and easy. I have bought two cars there and will go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Craig- Thank you! We are so glad to hear everything was quick and easy, that is our goal. We appreciate your business now and in the past and look forward to seeing you again!

Job well done.

Job well done. Greg Touchstone did a very good job. Thank you so very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fred- Thank you much from Craig and everyone here at Rob Sight Ford!

Consumer response

Thank you for your service

Mike, was a great sales person. Everything went very...

Mike, was a great sales person. Everything went very smoothly! Explained all the benefits and options of the car very clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The relaxed, no pressure atmosphere made looking at and...

The relaxed, no pressure atmosphere made looking at and buying a car an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service as always. Very easy to deal with and...

Great service as always. Very easy to deal with and friendly service. I will always be a loyal customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.