Reviews
Reliable and very service oriented. Appreciate the convenience of pick up and delivery. Service charges are reasonable.
Reliable and very service oriented. Appreciate the convenience of pick up and delivery. Service charges are reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy pickup and delivery made service for your Ford Explorer more convenient. Your recognition of our team's dependable, attentive care means a lot to us.
Shopped around and we found sales representative Max. No pressure! Stayed in touch, let us know inventory of what we were looking for and gave us a great price. Solid experience!
Shopped around and we found sales representative Max. No pressure! Stayed in touch, let us know inventory of what we were looking for and gave us a great price. Solid experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad your new Ford Explorer purchase felt relaxed and that our team kept you updated on inventory that matched your search. Thank you for the five-star rating!
We honestly went there to test drive a specific new vehicle. But our sales person Jason Barrett was professional and personable. Also the finance staff was knowledgeable and friendly. They were willing and made all attempts to match any offers we had for our trade and or financing and extended Maintenance and service warranties.
We honestly went there to test drive a specific new vehicle. But our sales person Jason Barrett was professional and personable. Also the finance staff was knowledgeable and friendly. They were willing and made all attempts to match any offers we had for our trade and or financing and extended Maintenance and service warranties.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found our sales and finance teams professional and approachable during your new Bronco purchase is rewarding. Our team is pleased we could match your trade offers and secure extended maintenance and service warranties for you. Enjoy the confidence of your new Ford Bronco on every drive.
Kirk was very helpful. They didn’t have my car done on time but worked with me to get it done at the correct time the next day
Kirk was very helpful. They didn’t have my car done on time but worked with me to get it done at the correct time the next day
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Had my car ready to see as soon as I got there. Took a test drive without any one along. Michael was very helpful and pleasant. Smooth transition!
Had my car ready to see as soon as I got there. Took a test drive without any one along. Michael was very helpful and pleasant. Smooth transition!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about having your used Jeep Wrangler ready on arrival and enjoying a solo test drive highlights our commitment to convenience. It’s great to hear Michael was both helpful and pleasant throughout. Knowing the transition into your Wrangler went smoothly means a lot to our team.
Reached out to two different salespeople, asked reasonable requests and gave a timeline and explanation. Neither clearly wanted to work with us. We did ask for a very slight price reduction, and were told they were a firm, no haggle dealership. Their fair market pricing for another car of nearly exactly specs was 3k higher than the other. Within two days of us asking for help, and the slight price reduction and being met with firm no’s. (Note*We were asking for a reduction of less than $500, despite them being much higher priced than the other comparable) They then dropped the price I believe 2,000 dollars. They definitely lost our sale and our future business. We were kind, respectful, upfront, motivated, and honest. They met us with only the most basic level of expectation, showing us they clearly didn’t want our business. Their loss, we saved $3000 on the same vehicle going elsewhere.
Reached out to two different salespeople, asked reasonable requests and gave a timeline and explanation. Neither clearly wanted to work with us. We did ask for a very slight price reduction, and were told they were a firm, no haggle dealership. Their fair market pricing for another car of nearly exactly specs was 3k higher than the other. Within two days of us asking for help, and the slight price reduction and being met with firm no’s. (Note*We were asking for a reduction of less than $500, despite them being much higher priced than the other comparable) They then dropped the price I believe 2,000 dollars. They definitely lost our sale and our future business. We were kind, respectful, upfront, motivated, and honest. They met us with only the most basic level of expectation, showing us they clearly didn’t want our business. Their loss, we saved $3000 on the same vehicle going elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ken, Thank you for taking the time to share your feedback. We're sorry to hear we weren't able to earn your business. As a no-hassle dealership, our team is upfront about pricing and isn't able to negotiate individual deals, regardless of the amount. Our pricing is market-based and can change as market conditions, inventory levels, and comparable vehicles change, which may explain the price adjustment you noticed after your conversations with our team. We're also sorry you came away feeling we didn't want your business. That was never our intention, whether a customer is local or reaching out from across the country. We truly appreciate every opportunity to earn someone's business and strive to provide a straightforward, transparent buying experience. While we're disappointed we weren't able to help you, we're glad you found the right vehicle and appreciate that you gave us the opportunity to be considered. If you'd like to discuss your experience further, please feel free to reach out to me directly. I'd be happy to listen and help in any way I can. Respectfully, Rich Poe General Manager Direct Dial 816-941-1240 [email protected]
The technician was on time and did the recalls quickly. The mobile service saved us a lot of time.
The technician was on time and did the recalls quickly. The mobile service saved us a lot of time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re pleased our technician arrived promptly and handled the recalls efficiently. It’s rewarding to know our mobile service helped you save time on your Ford Explorer.
Zay, our salesman, was wonderful to work with. Trey, the finance guy, was informative and not pushy. The whole vibe of this dealership is just laid back and easy. This is the way car buying SHOULD be. When the need arises for us to get another car in the future, Rob Sight Ford will be where we go.
Zay, our salesman, was wonderful to work with. Trey, the finance guy, was informative and not pushy. The whole vibe of this dealership is just laid back and easy. This is the way car buying SHOULD be. When the need arises for us to get another car in the future, Rob Sight Ford will be where we go.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We’re glad the process felt laid back and easy, and that you felt informed without pressure. Enjoy your Ford, and when you’re ready for your next vehicle, we’ll be here to help.
I was disappointed that it took 1.5 hrs for my oil change. When I made the appointment I told them I would be waiting for my car to be completed. I will think twice about taking my car there for its next oil change!
I was disappointed that it took 1.5 hrs for my oil change. When I made the appointment I told them I would be waiting for my car to be completed. I will think twice about taking my car there for its next oil change!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Rob Sight Ford has always put their best foot forward. They understand customer service and this time was no exception. The pick up and delivery of the vehicle puts them over the top. Thank you for your exceptional service.
Rob Sight Ford has always put their best foot forward. They understand customer service and this time was no exception. The pick up and delivery of the vehicle puts them over the top. Thank you for your exceptional service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Lincoln MKX and for recognizing our team’s dedication. We’re glad the pickup and delivery option made the process seamless. Please reach out if we can help with anything else.