Reviews
Fast and friendly
Any time you pull into a place to have work done and you are met with a friendly smile and welcome, it made me want to return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob Allen Ford
The Bob Allen Ford team took care of my tire and serviced my vehicle as expected. Vehicle was towed in a timely manner by Ford Roadside Assistance. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Other dealership couldn't find problem
We had taken our 2012 F150 to another local Ford dealership and they were unable to troubleshoot our issue. Bob Allen not only found the issue but fixed it in a timely manner!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Works
They got me in late on a friday and i mean late for the Works Package and they got it done before close. Very happy with the service and time frame that it got done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2nd car we bought from Jerome
Jerome is a dream to work with. He does all the right things to get it done right. We were in and out with our car in a few hours and love our new Escape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got the car I wanted and a good deal.
Bob Allen took care of my prior vehicle even though I had purchased it elsewhere. This time my decision was between Bob Allen and the prior dealership. But the service department and the great deal was the deciding factors and I chose the Bob Allen explorer. I'm very happy with my decision. These are really down to earth people with a friendly atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In and out. Painless
Mark took care of me quickly. Communicated when my vehicle was ready and I was out the door. Yes I recommend Bob Allen for all your needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales and Service
Jerome and two Steves were very helpful and welcoming. (Sales) Josh in service was also very helpful. (Service) Had purchase and service within the same week.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Service
Annual Maintenance and Recall issues were both taken care of in less that 2 hrs. as promised. As always Sean was courteous, professional, and pleasant with whom to communicate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience
Had my wife's Edge checked all points inspection done, oil changed, air filters changes, tires rotated, and car washed in an hour. Great service at reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair