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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

4.8
1166 lifetime reviews.
  • Awesome dealership, highly recommend!

    Jerome was awesome, and special thank you to Kaytie Currin. She was instrumental in getting us in our new car. Great dealership, very happy!

    Dealer Response

    We appreciate your response, Dawn! The staff at Bob Allen Ford always strives to provide personable and excellent customer service. We greatly app...


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    Jerome was awesome, and special thank you to Kaytie Currin. She was instrumental in getting us in our new car. Great dealership, very happy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your response, Dawn! The staff at Bob Allen Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • guys who take advantage of females and lie

    I have a 2012 ford focus, I am originally from Illinois and I have my transmission go out for the 4th time. I took it to Bob Allan Ford to get it ...

    Dealer Response

    It sounds like your visit here at Bob Allen Ford did not live up to our expectations?which is not what we like to hear. Rest assured we pride our...


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    I have a 2012 ford focus, I am originally from Illinois and I have my transmission go out for the 4th time. I took it to Bob Allan Ford to get it fixed on a Wednesday( my car is under warranty). Sean who helped me told me that they would have my car done by the end of the day Thursday or Friday morning. I was supposed to go back to Illinois to work on Thursday and I was going to be gone until Sunday. He told me I would have to pay for the rental on the extra days and it would forsake be done by then. I was going to take off work on Thursday so I could make it work but thank goodness my boyfriend let me barrow his truck to go home. I did not receive a call until Friday two hours before they closed and he told me they were just then getting my car in the shop. He also informed me that my battery had almost no life and I needed to pay $130 to replace it. I called my grandfather and boyfriend to see it that was the right choice and they coached me to wait. Thank goodness I did! I then called Sean back and told him to wait and he said he would call me back before they closed. I did not receive a call until Monday. I could have saved money on gas and not put the miles on his truck. I am almost positive that he lied to me so I didn't put the miles on their car. I asked for an explanation of what they did and I got a paragraph of car jargon that I could not understand. I got my car back and took it to an Auto Parts store to get a new battery and he tested it and told me there is nothing wrong with it. The were trying to take advantage of a female. I will also never buy another ford! I have had the "brain" of my transmission fixed, 4 transmissions, fuel pump replaced, clutch replaced(yes it's an automatic), the door locks replaced and many other recalls fixed and I have only had my car for two years!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It sounds like your visit here at Bob Allen Ford did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (913) 381-3000 and we will do our best to make this better. We hope to hear from you soon.


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  • Great Service! Friendly Staff!

    Everyone was extremely friendly and explained everything in simple terms so that I could understand everything that was being done to my car. I fe...


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    Everyone was extremely friendly and explained everything in simple terms so that I could understand everything that was being done to my car. I feel very comfortable bringing my car here and will recommend it to others! I love your fast lane as well. Coming in without an appointment and being able to get the service done quickly was great!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2012

Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!

"All Ford's are Created Equal, it's the Dealer that Makes the Difference!"