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Bob Allen Ford

(1,682 reviews)
Visit Bob Allen Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (913) 752-9573 (913) 752-9573
Used (913) 945-1413 (913) 945-1413
Service (913) 601-6072 (913) 601-6072

Reviews

(1,682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Allen Ford from DealerRater.

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Thomas

Had recall for emmission control module update. Wait time was acceptable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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kathy

very personal Jake did a follow up the next day too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mister

I made arrangements with Logan in the service department for him to take my '04 Explorer in to have engine belts checked for wear/replacement as needed and to check for a noise I feared might be from the drive train. After having the vehicle checked out he notified me that the belts were okay and the noise was due to age/high mileage of the car (165,00 miles) and not indicative of a need for repair. The tech did recommend a that the poser system be flushed and that was done. The service was done promptly and I appreciated the honest evaluation provided by the service people. Logan brought my car back the next day, saving me the time/trouble of driving the 20 miles from my home to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and convenient appointment, fair pricing.

Our family always receives great service from Marquis; immediate appointment, quick service and fair pricing. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bob allen Review

You did excellent ,but it took you so long to get it right. Thanks for all. I would certainly recommend you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change par excellance!

The Works oil change and tire rotation went off without a hitch. Reception, upon entering dealership, was comfortable and friendly. Efficiency and responsiveness at check out was appreciated. Plus, the maintenance work took less time than I thought it would. Nice work everybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Horse Farm Manager/Trainer

Fantastic,,,, as usual. Great staff and service.. Keep up the tremendous work....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service, polite and friendly staff.

Always have a good experience. Thank you! We always know that the service will be timely and done correctly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick and thorough

Fusion in and out in no time for recall and warning light.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good experience

I have brought my cars into your dealership for many years and have, for the most part, been very satisfied with the service. My experience yesterday was great-got the car in quickly, work done in a timely manner, and Curtis has always been very professional, eager to please, and willing to listen to my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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