Reviews
Thomas
Had recall for emmission control module update. Wait time was acceptable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
kathy
very personal Jake did a follow up the next day too
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
I made arrangements with Logan in the service department for him to take my '04 Explorer in to have engine belts checked for wear/replacement as needed and to check for a noise I feared might be from the drive train. After having the vehicle checked out he notified me that the belts were okay and the noise was due to age/high mileage of the car (165,00 miles) and not indicative of a need for repair. The tech did recommend a that the poser system be flushed and that was done. The service was done promptly and I appreciated the honest evaluation provided by the service people. Logan brought my car back the next day, saving me the time/trouble of driving the 20 miles from my home to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and convenient appointment, fair pricing.
Our family always receives great service from Marquis; immediate appointment, quick service and fair pricing. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob allen Review
You did excellent ,but it took you so long to get it right. Thanks for all. I would certainly recommend you.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change par excellance!
The Works oil change and tire rotation went off without a hitch. Reception, upon entering dealership, was comfortable and friendly. Efficiency and responsiveness at check out was appreciated. Plus, the maintenance work took less time than I thought it would. Nice work everybody!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Horse Farm Manager/Trainer
Fantastic,,,, as usual. Great staff and service.. Keep up the tremendous work....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service, polite and friendly staff.
Always have a good experience. Thank you! We always know that the service will be timely and done correctly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and thorough
Fusion in and out in no time for recall and warning light.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good experience
I have brought my cars into your dealership for many years and have, for the most part, been very satisfied with the service. My experience yesterday was great-got the car in quickly, work done in a timely manner, and Curtis has always been very professional, eager to please, and willing to listen to my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase