McCarthy Chevrolet of Overland Park

Everyone is so nice there. They all are very knowledgeable and go out of their way to make everything just the way you want it. Their service center is also great! We love our purchase and will definitely recommend and be back.

Th customer Service is above and beyond at McCarthy-Morse. I love working with Erik Fish. He is very honest, professional and knowledgeable. I enjoy the environment and location.

This is the only dealership I will go to, or buy from. The only salesman I will deal with is Erik Fish. He is trustworthy and honest. He will get you the best deal he can. Once you buy from Erik, you won't deal with anyone else.

The best Chevy dealer ! The sales staff and service dept are very professional & fair. I tried to purchase at 3 other dealerships before selecting Morse Chevrolet.

Outstanding service. A knowledgeable and understanding staff. The process was quick, easy and better than all my other experiences. The price was competitive with the best in the area. All of this is why I keep buying my cars there.

Waiting for hours to get my oil change, tire roatation and transmission fluid done and they never checked my tire pressure which was at 29 psi when I go back in my truck, so I had to stop by a gas station and put in air.. not sure what kind of value I got from that 400 dollar bill? where my tires even rotated? I don?t trust that everything was done. Terrible quality, I expect more when going to a Chevy dealership

Overall, service was good. When waiting on parts thought, I would have liked a little better communication.

Morse Chevrolet Overland Park dealership provides Great service the staffs are friendly and very helpful Got my vehicle delivered on time, they deserve five stars

I purchased a 2023 Corvette Convertible for $10,000 OVER MSRP. One would think that some sort of honesty and integrity would be applicable with that much extra profit. I paid an additional $2000K for a ceramic coating and interior protection package. I trusted that a decent protection product would be applied. I should have done a better job finding out what I was getting for my $2000.00. Thirteen days after they cashed my check, I still do not have my paperwork or title work. I contacted Brandon Crawford, my salesperson, to inquire about the brand and warranty, and he lied to me or didn't know because he told me I got the MagnaShield package and overall seemed to have no concern for my questions. However, Morse Chevy is not a MagnaShield distributor. I have yet to be able to obtain any information regarding what, if anything, was applied to my car's surfaces. After 13 days, still no paperwork. I got in touch with a lady in the title department who was rude and told me they were just too busy with other deals. After speaking with Mitch Morse, the owner, it is obvious why this dealership is pathetic! After threatening to sue, they are finally sending my paperwork via FedEx.

I purchased a silverado from this dealership and less that 6 months Took my silverado 3500 to get the trailer break module fixed, at first they tried to not honor the warranty, but eventually said yes and I had to take it back in when the part arrived. A few weeks later the part arrived I took it in and the service rep Chris, said it shouldn't take long. And that's where the nightmare began. I waited there for 4 hours before questioning how much longer it's going take. Chris didn't have a clue. A few days later, picked up my truck.that Chris said was fixed. Took it home and tried starting it the next day and it was malfuncting. Wouldn't stert and brake lights weren't properly working. When I took it back in. Chris was the rep and has me playing phone tag and talking in circles. He told me he needed to talk to the manager, said they think it's an electrical issue, at one point he mentioned that they had their master certified mechanic looking at it. He said there's only 1300 or so master certified in the whole nation. Yet still they didn't know the problem. After another week I called and this time Chris tells me that they figured out problem and are ordering the be module. Another week goes by and I call Chris tells me the part came in and they are hoping to have it fixed today. So as of today, it's still not fixed. My Frustration is beyond measure, this has been going on for over a month. And throughout this whole ordeal, The service rep said he would call back before the day is over. He called twice! Hi initiated all calls every other time. And it wasn't like I was calling every day. Please I hope a manager checks the call log. On top of that I asked for a truck loaner and they weren't able to. Have not had a truck for over a month. And this whole process I've spoke with other staff there. They can verify I have not been belligerent or extremely upset. The customer service has been extremely pathetic and where is the quality control?? At this point, I just want the truck back how I brought it to them and I'll take it to a reputable dealer.