Reviews
McCarthy-Morse
McCarthy Morse is the best! Max Motors out of Butler, Nevada, and Belton is the absolute worst liars cheaters and stealers. This is why I go to McCarthy-Morse. They are laid back and don?t pressure u into Anything. They just want u happy. Unlike Max Motors. Max just wants your $$$?s no matter what plus they lie to get it. I?m a repeat customer at McCarthy and will go there for my 3rd vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind review, Patrick! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!
Will not honor the price listed on line
I went to purchase a truck they had listed on line and when I got there they told me the price was 1,000 higher then the advertised price, due to the fact I did not have a trade in. There is no fine print about this nor could point me to the fine print.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to hear that you had a negative experience with us. We would appreciate the chance to turn your experience around and prove that we strive for quality customer service at McCarthy. Should you wish to discuss this matter further, please don't hesitate to reach out to me directly via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group
Carmen Joyce Neely
I came in for a new battery and was taken care of by Bill Higgins. He is always very helpful to me and quick for needs and help .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carmen, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.
Tahoe
Great service, fast, very knowledgeable. In and out which was nice. Answered all my questions and took the time to explain things. Bought my car there and will probably go back.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.
RReif car owner
Bill was very respectful and courteous. He is very knowledgeable and professional. He is a great asset to your business organization. Hope he stays with you for many more years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your quality experience with Bill. We appreciate your business and hope to see you again soon!
Michael
Brent Prauser was an excellent sales person. Everyone else was great to work with throughout the entire buying process for our Tahoe. Thank you McCarthy-Morse Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Nice. Thanks for the great review, Michael. Please let us know if you need anything else in the future!
Wasted time that was valuable.
I scheduled an appointment to come in . I came into the dealership and invested my time trying to buy a car. The car was not ready to be viewed or test drive. I left work early and with my job, that is valuable time. The appointment was not researched or supported with simple customer service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Gigi, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. Please contact me directly so we may investigate further. I can be reached via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group
Found me something at a good price
The original used car I found online wasn’t at the dealer when I arrived. Trevor did his best to help me out and found a vehicle for me. Now, it wasn’t the vehicle I originally wanted, but I was going off a budget and refused to go over it and he found me something and stayed within the budget. So, thanks a lot Trevor, you helped me a lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lynel, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.
Ross Worley 2011 ZR1 Corvette
Enjoy coming to your facility. You have always done a good job in fixing the car that I bring in. I enjoy purchasing a vehicle from Eric Fish. All the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Ross! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.
Great Experience
Trevor Howard helped me buy my used vehicle. He worked hard to knock the price down to what we wanted. He was awesome! Jordan too, he went and filled it up with gas for me before I took it off the lot.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to tell us about the amazing service you received from our team. If there is anything further we can do to assist you, please let us know!