Hendrick Toyota Merriam

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Reviews

4.4
175 lifetime reviews.
  • Hendrick Toyota-Great Facility & Friendly Staff

    Our experience of buying a car at Hendrick Toyota was a good one. Our Sales Consultant, Francis Oniyema was very focused that we have the informat...

    Dealer Response

    Thank you for sharing your experience with us. Francis Oniyema is a very valued employee at Hendrick Toyota Scion and we are prod to have him on o...


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    Our experience of buying a car at Hendrick Toyota was a good one. Our Sales Consultant, Francis Oniyema was very focused that we have the information needed to make a selection. I went to the dealership wanting to test drive the SUV I thought I wanted, but Francis let me experience, the fact that the vehicle did not meet our specific needs. The process was relaxed and informative. Several managers popped in during the process to offer additional assistance. The only uncomfortable moment is upon entry into the dealership (This is true of ALL dealerships) you feel the "shark tank" effect. There must be a more comfortable approach.... hey, but the free popcorn is great! Thank you Francis for the enjoyable experience ...you were eager to provide good service. We are looking forward to driving our new SUV!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us. Francis Oniyema is a very valued employee at Hendrick Toyota Scion and we are prod to have him on our team. Please let me know if there is anything we can assist you with in the future. Christina Rose, Customer Relations Mgr Hendrick Toyota Scion Merriam in KC


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  • Great Experience!!

    Adam Tayani did a fabulous job! He was charismatic and endearing. We recieved a great deal on a 2011 Toyota camry. Would recommend 10/10.


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    Adam Tayani did a fabulous job! He was charismatic and endearing. We recieved a great deal on a 2011 Toyota camry. Would recommend 10/10.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Highly recommend - Easy experience

    My daughter had lost her Corolla due to another driver not paying attention. We went to this location on a Saturday and test drove a couple of veh...


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    My daughter had lost her Corolla due to another driver not paying attention. We went to this location on a Saturday and test drove a couple of vehicles. (Corolla and Prius) My daughter didn't find anything she liked. Luckily we were working with Stacy Blohm and she made note of what my daughter was looking for and said she would keep her eyes open for any possibilities. She ran across the perfect vehicle for her and contacted us to see if we would be interested in it. We came out the following day and my daughter drove off in a newer Corolla that she absolutely loved! Stacy was always smiling with a great sense of humor and made the whole process easy and pleasurable. We also worked with Josh Woodward I believe, in the finance department. I highly recommend reaching out to her to see if she can help you find your perfect vehicle. Thank you Hendrick Toyota, LOVED the experience. It was quick AND easy with no high pressure sales tactics. THAT says a lot in itself!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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