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Stress free, best dealership we have bought from.
We have FINALLY found OUR dealership! The entire process was a welcomed change, Thank You! We never felt pressured, stressed or had others expectations weighing in on our decision. Chevis was our salesman, he worked for us to get what we wanted at the price we needed, without his effort our new AT4 wouldn't have been a reality. Alicia in the business office was as down to earth and chill as you could ask for. She didn't pressure us at all, let alone hound and demand like my other experiences with final documentation process of vehicle buying. The GM, made time to get to know us and made sure our deal was enjoyable. All in all, in the future, we will drive hours to this dealership for the service, product knowledge, and professionalism.
Don't Be Tricked by Randy Curnow Chevy GMC
Randy Curnow Chevy GMC dealership uses unethical bait and switch tactics. I'm not local so everything was done over the phone and online. We agreed to a price on a new 2020 GMC 2500HD. They presented me a purchase order that we both agreed to. Then they wanted a $1000 deposit which I gave them with a credit card. I filled out a credit application and they ran my credit which came back with excellent. The finance manager Stephany called me and wanted me to use their GM financing which was 2 points higher than my bank and over $50 a month higher payment. She explained that this is how they make their money, and told me I could just refinance it in two years. She also offered me a nominal discount that didn't come close to covering the higher interest rate and monthly payment. I declined and told them I would just like to use my bank. Stephany then called me back and said since they couldn't make money off the financing they were just going to sell the truck to someone else. Don't let this happen to you.
Dave, Thank you for your feedback Sir. Your experience is not what is NOT how our staff is managed or trained to perform. I am researching your specific experience with our dealership and am having some difficulty. Can you please provide a sales person's name you worked with or perhaps the finance individual's last name, as we do not have a Stephany that is employed with us. Thank you for your time, Chevis
Tried to buy
Wanted to purchase a new truck and live 3.5 hours away (St. Louis) and the sales manager was not wanted to budge on anything. Manager was so rude that even after we agreed to a deal he made another comment and I decided not to purchase. I guess they don’t care, at least they don’t act like it.
Randy Curnow Dealership Review
Two months we have been without our vehicle, the staff is hateful and rude, and not to mention we have been calling dealership for updates.
Outstanding customer service!
Heidi went above and beyond to make sure my issue was resolved! I purchased a pre owned vehicle and the battery needed replacing within 90 days and she made sure it was resolved and I was happy. Totally had a great buying experience too working with John Sinovic.
After finding a Buick Encore online, I made a trip to Randy Curnow. Tony showed me the vehicle and explained all the features. After a test drive, we negotiated a satisfactory deal. After the car was detailed, Tony walked me through all the features of the car. I truly appreciated the customer service at Randy Curnow. Thanks Tony!!
Thank you Sylvester
Great place, better people. It could take a little less time to get through the process, but overall I am very pleases. I will be back for my next purchase.
I worked with Hunter. It was the easiest process by far. Very clean facility. We were able to add some accessories to our vehicle. Very time efficient.
Love my new Buick Enclave
My husband and I went in specifically to buy a new Enclave. We worked with Sheldon. I explained we had an appointment in a couple hours. Walked in at 10:00 AM and out with our new vehicle by 12:30. Transaction with trade in went smooth. Love Love my new ride.
Great and Easy Experience!
Was not under too much pressure! Not abrasive, easy process and very short and simple, I do not like car shopping but this process made it very easy.