Legends Toyota

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
73 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 27, 2020

    We knew the car we wanted and did the pricing online. When we showed up for the test drive, Trevor was there to help us and was amazing with the information... he provided. He is very knowledgeable and a definite car lover. It was a pleasure working with him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Judy! I really appreciate the feedback! -Duce Lett (General Manager)

  • 5.0 out of 5
    March 12, 2020

    It’s easy to make appointments, staff is friendly, and time/cost estimates are fair and accurate. Nick is my preferred service advisor. The service department... is superb!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much! I appreciate the nice feedback! -Duce Lett (General Manager)

  • May 23, 2015

    Casey Johnson was our sales person and while being new to the dealership was very knowledgeable. If we had a question he didn't try to spew out a line... of garbage he went and he found us correct answers. He was very quick to respond whether it was email, text, or call. I would recommend Casey to anyone looking for a new vehicle. He also isn't pushy at all. He wants to know what YOU want then makes sure he finds it. Great Job! The dealership was very clean and tidy. Even my wife made a comment about how clean the restroom was! The person who did our final paperwork was ok but a little more pushy for the extra coverages than I would care for. Overall a great experience and I will be returning to Casey and Legends Toyota for our next vehicle. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience with our team here at Legends Toyota. Casey does a great job of listening to what his customers... want so they get exactly what they are looking for in a new vehicle. I hope you enjoy your new car for many years and many miles. Let us know if there's anything else we can do to help. Thank you for your business, Duce Lett, General Manager

  • 5.0 out of 5
    July 7, 2019

    Fernando was a true professional and an asset to Legends Toyota. He was very caring to ensure that my vehicle had the most up to date service and was serviced... in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much for the nice comments! -Duce Lett (General Manager)

  • 5.0 out of 5
    June 13, 2019

    Nick, Dylan and DB are great to work with, been there several times and they were always glad to see us. There is no pressure to buy and they have no desire... to sell us a car we won't love. Haven't bought a car yet but would love to, just haven't found the right fit YET. We'll keep trying. Thanks Guys! I gave the Facility 4 Stars because there is no Popcorn Machine.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for the nice review! Hopefully we can find the perfect one for you!

  • 5.0 out of 5
    May 27, 2019

    We had a nice interaction with everyone that we met at this dealership. Everyone was very accommodating and friendly! I would definitely recommend them... to anyone that was looking for a new car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much! I really appreciate the nice comments! -Duce Lett (General Manager)

  • 1.0 out of 5
    May 23, 2019

    its my first and last purchase experience with this dealership. they lie about everything, starting from sale representative when sell you a protection... policy which cover nothing of what he tells you to their mechanics who do anything to push your car out without spending money to fix it. here is my maintenance story: - the first couple week i got check engine light, it was fuel level sensor, I took it there it should be still covered with 45 days warranty, they kept the car for 8 days, then i got a call said its fixed. i drove the car for couple days and the issue back. Later, I found out they just reset the check engine. and of course im not gonna drop it for another 8 days for nothing. - After water leak which should be covered i was told the electrical damaged is not covered. the protection says AC system, but they said AC blower is not included, that is not in the policy but they can tell you what they want. their policy has no details its not more than a fraud. - The estimation i got to replace the AC blower and SJB is 1080 $, 400 parts and 680 labors (they said 4 hours means 170$ per hour) I searched online and you can do as well, the cost to replace the AC blower 120$, 75 for part and 45 labor. And for the SJB is 380 for all part, programming and labor. The total 500. I took it to Dick smith and my bill was 565$ it’s the half. Please be careful if you have to deal with them.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I?m really sorry you feel this way. I sincerely wish you the best of luck. -Duce Lett (General Manager)

  • 5.0 out of 5
    March 19, 2019

    Mike was very professional explained everything in detail. Even washed and vacuumed my car. Went over the inspection and was on my way home. I would definitely... recommend to friends

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much! I appreciate the nice comments! -Duce Lett (General Manager)

  • 5.0 out of 5
    March 2, 2019

    Great place to go, Love my car! I have never been in and out of a dealership so quickly when buying a car. My experience was quick and efficient and... so happy I didn't have to spend my whole day at the dealership when buying a car. Not to mention the price was right!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! This is great feedback and we really appreciate it! -Duce Lett (General Manager)

  • 5.0 out of 5
    February 27, 2019

    Nick and Dylan were great to work with in my used car hunt. They bent over backwards to not only provide me with a wide selection but ensure I was going... to be in the car that fit me best. They will have my Toyota business going forward!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much! I really appreciate the feedback! -Duce Lett (General Manager)

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