Reviews
Clinton Wong is an exceptional service advisor. Always kind, professional and provides expert advice! Thanks Clinton, keep up the good work always a pleasure! Thanks.
Clinton Wong is an exceptional service advisor. Always kind, professional and provides expert advice! Thanks Clinton, keep up the good work always a pleasure! Thanks.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The staff is very efficient and helpful. Especially Sara who always tends to my needs. The facility is nice and clean.
The staff is very efficient and helpful. Especially Sara who always tends to my needs. The facility is nice and clean.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This was my first time visiting this dealership for maintenance; the service was excellent and the efficiency was impressive—it felt just like being back at a BMW dealership in China.
This was my first time visiting this dealership for maintenance; the service was excellent and the efficiency was impressive—it felt just like being back at a BMW dealership in China.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Ms. JWolfe, Landen in Sales, and Jess in Finance and the others I didn't personally meet exceeded expectations and I drove off in my vehicle
Ms. JWolfe, Landen in Sales, and Jess in Finance and the others I didn't personally meet exceeded expectations and I drove off in my vehicle
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Excellent service on purchase of used car by Landon. The professionalism will be remembered when it?s time for our new car purchase. Will recommend to all
Excellent service on purchase of used car by Landon. The professionalism will be remembered when it?s time for our new car purchase. Will recommend to all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
It went perfectly. Everyone was very nice and very helpful. I needed my phone connected to BlueTooth and the agent who did it did not make me feel stupid for not doing it myself.
It went perfectly. Everyone was very nice and very helpful. I needed my phone connected to BlueTooth and the agent who did it did not make me feel stupid for not doing it myself.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Michael, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick in and out service today. Service advisor curious and helpful. Needed four more words to meet minimum
Quick in and out service today. Service advisor curious and helpful. Needed four more words to meet minimum
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
This was my first experience at the BMW location. We moved from the east coast and needed our car serviced. The service was great from beginning to end. I was greeted with a smile when I arrived and treated like I mattered. I was kept updated on my vehicle as well. I think we have found a new location to get our vehicle serviced.
This was my first experience at the BMW location. We moved from the east coast and needed our car serviced. The service was great from beginning to end. I was greeted with a smile when I arrived and treated like I mattered. I was kept updated on my vehicle as well. I think we have found a new location to get our vehicle serviced.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tammy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Shawnee Mission. If you have any further questions, please don't hesitate to reach out!
Great service. The service representative are always helpful, and have great knowledge. Always a great place for service
Great service. The service representative are always helpful, and have great knowledge. Always a great place for service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Andy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Tre was great. So was Joe. Tre was great. So was Joe. Tre was great. So was Joe. Tre was great. So was Joe. Tre was great. So was Joe.
Tre was great. So was Joe. Tre was great. So was Joe. Tre was great. So was Joe. Tre was great. So was Joe. Tre was great. So was Joe.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!