Reviews
Highly professional service! Jason was fast, friendly...
Highly professional service! Jason was fast, friendly and professional. He kept me up to date on my vehicle verbally and via text messaging. The environment was clean and comfortable in the lounge area. Overall a great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
I recently purchased a used car from Baron BMW and the...
I recently purchased a used car from Baron BMW and the service was top notch. Everyone I dealt with was helpful, efficient, and friendly! My salesman, Matthew, was patient and well informed and went the extra mile to help resolve a cosmetic flaw. Ben in financing made the signing process quick and painless. They didn’t make me feel like I was buying a used car. I definitely received the luxury car buying experience. If I am ever in the market for another car I will be checking their inventory first!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
It's always some kind of issue when I go here. Rarely...
It's always some kind of issue when I go here. Rarely leave happy. Just within this year they've jacked up the service prices. Will be finding somewhere else for my service appointments.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback about your service experiences, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com
Great customer service. The BMW team took great care of...
Great customer service. The BMW team took great care of my car, provided efficient service, and even cleaned the outside for me. Will definitely use them for each needed service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
I have been doing business here at baron bmw for a while...
I have been doing business here at baron bmw for a while but my last visit wasn’t so pleasant so today I had my fingers crossed .and it was a very pleasant experience ty Randy 👍🏽
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Professional service was provided from beginning to end....
Professional service was provided from beginning to end. Brad Stewart my service advisor made my visit seamless .. initially I was scheduled for an oil change but was also advised of other services that needed to be performed. Thanks Again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Great customer service from getting me scheduled to...
Great customer service from getting me scheduled to greeting me when I arrived and throughout the visit. They quickly completed and checked everything. Very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
I got my car back quickly. . My car was washed, and...
I got my car back quickly. . My car was washed, and Jason was great! The dealership was clean with nice amenities. Free gifts in the parts department and fresh restroom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Very good experience at Baron. I requested all my brake...
Very good experience at Baron. I requested all my brake pads and rotors be replaced and they talked me out of replacing the rear pads and rotors since they were still very good. They saved me money and did a great job. Thanks Ryan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Ryan was great!!!!Dealership was easy to work with,...
Ryan was great!!!! Dealership was easy to work with, Business manager who’s name I can’t remember was also excellent and gave great advice about maintenance
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!