Reviews
The Robert Brogden Buick GMC service department, service
The Robert Brogden Buick GMC service department, service department manager and parts department was extremely helpful and friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Adam! We're happy to hear you had a positive experience with our service department and team at Robert Brogden's Olathe Buick GMC. Your feedback about our staff's helpfulness and friendliness are greatly appreciated. We look forward to serving you again on your next visit. Sincerely, The Robert Brogden Buick GMC Team
Great Customer Service last minute oil change they make
Great Customer Service last minute oil change they make it happen with no problem. I went to two different dealerships and they were too busy and couldn’t squeeze me in came right over to this one and they made it happen.Will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, John! We're glad to hear that we could accommodate your last-minute oil change and provide you with great customer service at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team
Cedric provided excellence service.
Cedric provided excellence service. I truly appreciate his professionalism. He is one of a kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad you had an excellent experience with Cedric at Robert Brogden's Olathe Buick GMC. We appreciate your feedback about his professionalism. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team
Extremely respectful, straightforward and honest people
Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're happy to know you had a great experience with our team at Robert Brogden's Olathe Buick GMC during your quick oil change. We appreciate your feedback and look forward to assisting you again. Sincerely, The Robert Brogden Buick GMC Team
Excellent service department!
Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It's great to hear you had such a positive experience with our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, The Robert Brogden Buick GMC Team
Katie was extremely helpful.
Katie was extremely helpful. Was very professional and kind. I was in and out within the hour. Everyone treated me very well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're pleased to know that you felt well taken care of at Robert Brogden's Olathe Buick GMC and that you had a quick and professional experience. We appreciate your feedback for Katie and look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team
Katy Terry was my service consultant.
Katy Terry was my service consultant. She did a wonderful job and everything was communicated well. I always knew what was going on and had timelines on completion dates. Very happy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re happy to hear that Katy provided you with excellent service and clear communication during your visit to Robert Brogden's Olathe Buick GMC. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team
Did a great job!
Did a great job! Very professional and on time. Delivered complete vehicle at the promised day and time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Chris! We're happy to hear that you found our service professional and timely at Robert Brogden's Olathe Buick GMC. It's great to know we met your expectations with the vehicle delivery. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team
I was very impressed with Katie Terry.
I was very impressed with Katie Terry. I was a bit apprehensive as a rule going to a dealership to have service work done tends to be a headache, however she went above and beyond professionalism to make sure that all the teas were crossed and eyes were doted. She is very professional, and I felt at ease and will definitely Feel so to go back to the service department if necessary and request her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Katie at Robert Brogden's Olathe Buick GMC. It's great to know that her professionalism put you at ease during your service visit. We appreciate your feedback and look forward to welcoming you back to our service department whenever you need assistance! Sincerely, The Robert Brogden Buick GMC Team
Excellent service and a wonderful experience.
Excellent service and a wonderful experience. We didn’t have to wait very long and everything went well. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear you had an excellent experience at Robert Brogden's Olathe Buick GMC. It's great to know that our team provided you with prompt service. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team