Reviews
excellent in every detail good sales easy to deal with
excellent in every detail good sales easy to deal with excellent salesman quick easy closing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We're glad to hear you had an excellent experience with us at Robert Brogden's Olathe Buick GMC. It’s great to know that our sales team made the process quick and easy for you. We look forward to serving you again soon. Sincerely, The Robert Brogden Buick GMC Team
Sage set me up with an appointment to install a front
Sage set me up with an appointment to install a front license plate bracket. Was in and out very quickly.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that Sage was able to set you up with a quick appointment for your front license plate bracket installation. We strive to provide efficient service at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again for your future needs! Sincerely, The Robert Brogden Buick GMC Team
My issue and frustration is with GMC manufacturing as
My issue and frustration is with GMC manufacturing as they continue to build and service products with parts known to be faulty; an absolute mess. However, Lacey, Matt and Robert Brogden GMC service did a great job navigating the issues to the best of their ability. Good communication with good follow ups. It’s important to differentiate between those that cause the problems and those that fix them. Their service department has been solid over the last two years in my opinion and experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review. We're glad to hear that Lacey, Matt, and our service team at Robert Brogden's Olathe Buick GMC were able to provide you with great support through your issues. We truly appreciate your recognition of their efforts in communication and follow-ups. Our team is consistently working to deliver excellent service, and your feedback reaffirms our commitment. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Lacey was very Friendly and call me with clear
Lacey was very Friendly and call me with clear information and what was happening with our truck 👍
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Lacey provided you with friendly service and clear information about your truck. At Robert Brogden's Olathe Buick GMC, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Great service, honest, up front and fair.
Great service, honest, up front and fair. Large selection of vehicle's. All Service after purchase is excellent. Delivery was quick and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Amanda! We're delighted to know that you had a great experience at Robert Brogden's Olathe Buick GMC, and found our delivery and post-purchase service to be excellent. Our team strives to provide honest, upfront, and fair service, along with a diverse selection of vehicles. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Good experience.
Good experience. Domnick was professional and knowledgeable. Service department was great when we had battery problems. Payment was easy. No complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're happy to hear you had a good experience at Robert Brogden's Olathe Buick GMC. It's great to know that Domnick and our service department provided you with professional and knowledgeable service. We appreciate your feedback and look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team
Excellent service department!
Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It's great to hear you had such a positive experience with our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, The Robert Brogden Buick GMC Team
Katie was extremely helpful.
Katie was extremely helpful. Was very professional and kind. I was in and out within the hour. Everyone treated me very well.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're pleased to know that you felt well taken care of at Robert Brogden's Olathe Buick GMC and that you had a quick and professional experience. We appreciate your feedback for Katie and look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team
Katy Terry was my service consultant.
Katy Terry was my service consultant. She did a wonderful job and everything was communicated well. I always knew what was going on and had timelines on completion dates. Very happy
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re happy to hear that Katy provided you with excellent service and clear communication during your visit to Robert Brogden's Olathe Buick GMC. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team
Jake was a very friendly knowledgeable salesperson as was
Jake was a very friendly knowledgeable salesperson as was Paul in finance. They made everything quick and easy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that our team members, including Jake and Paul, provided you with a friendly and knowledgeable experience at Robert Brogden's Olathe Buick GMC. We strive to make the car buying process quick and easy for our customers. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team