Lee's Summit Honda

Had to take my 2020 Accord in for service today for a safety based issue. Matt (service) and Kevin (Sales Mgr) went out of their way to provide me with... Outstanding customer service and Support. People like the professionals I encountered at Lees Summit Honda today, are the reason that a Honda has been parked in my garage since 1989 and will continue to be well into the future. Gentlemen, Thank You for a job Well Done!!!!!

Had booked a used CR-V with them and gave check for deposit as I worked with their and my bank to secure loan over next 4 days. Kept sales person from... them informed all the time and booked appointment to pick up vehicle. On reaching dealership, I am told that some other sales person sold the car to someone else previous night !!! And they can't do anything about the vehicle I had agreed to buy as it no longer is with them. They were not even apologetic about their mess up. I had taken another friend with me who wanted to buy CR-V and they lost both business and ruined my day and effort of last one week. Never going back to them again..

The salesperson, Austen Malone, was very helpful in helping me make the decision to buy a used CR-V from Lee's Summit Honda. I am very pleased with the... service and would buy another vehicle from them.

Mr Franklyn was a number 10 sales representative. He covered all our questions completely and was very informative on the CR-V we purchased. We would... certainly purchase a vehicle from Lee's Summit Honda because of Mr Franklyn.

Steer clear of this very poor operation. Zero integrity, its simply a very poorly managed operation. There are to many good places to work with than waste... your time with a bad company.

very unprofessional, used car manager rude, cut me off in middle of what I was trying to tell him then got up and walk away without knowing my needs, nobody... said I'm sorry or I apologize for their attitude, nice people slogan and we treat you like family, I don't think so !!!!!

Nick James is an amazing salesman - courteous, informative, patient, and willing to assist with all questions. I purchased a vehicle that i was leasing,... and Nick assisted me through the process. The other staff were also courteous and helpful.

I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold... after talking to Leslie. She was very helpful and made the process easy. I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships! This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!

Overall was rated only "good" in place of excellent due to issues beyond Edward Santana's control. The new car required some body repair which required... some delays/inconveniences. The future looks good for Edwardo professionally. We are pleased with him and on request will send him new business.

Very pleased with thé salesman (Ed Santana) i hé answered all questions and never pressured us Thérèse was a good seclection to chose from fianceing... was East dilvery was Quick.