Reviews
Write a reviewNorm Dean is the consummate professional who made my...
Norm Dean is the consummate professional who made my experience purchasing from Jay Wolfe Acura one of the most stress free and enjoyable I’ve had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not impressed so far. After several years of great...
Not impressed so far. After several years of great service with Molle VW, we are really having a hard time with the lack of good service from this place. Our oil cap was not replaced after an oil change. We had the auto back gate fixed and the gasket was torn, dirt on the material and not clamped back in correctly on the plastic pieces. No one calls to let us know when our parts are in. We have to call. We do not get status updates on when the car is ready. We have to call them. For one thing to be fixed I feel like we end up having to drive back at least 2-3 times. Hopefully this will improve.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Norm was an excellent & generous sales representative who...
Norm was an excellent & generous sales representative who enabled me to get my dream car at such a young age. Many years to come with Acura😄
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Norm was so helpful and made sure I found the exact MDX...
Norm was so helpful and made sure I found the exact MDX I was looking for. He was so patient and positive. Very good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Norm for my RDX. Norm made the experience...
I worked with Norm for my RDX. Norm made the experience very positive and I would recommend working with Norm if you need a Consultant. His product knowledge is great>
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very happy with my new Acura RDX from Jay Wolfe, and...
I am very happy with my new Acura RDX from Jay Wolfe, and I appreciate Norm Dean’s help in finding just the car I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Norm and Jeff we're great. They made the whole process go...
Norm and Jeff we're great. They made the whole process go smooth and easy for me. I was able to leave more than happy with the service I was provided. I'll definitely recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We started our day with Norm Dean at Jay Wolfe Acura....
We started our day with Norm Dean at Jay Wolfe Acura. After several hours of searching, we came back at the end of the day to buy our MDX from Norm. The whole experience was top notch. This was my first Acura but I am now a customer for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent buying experience. Would highly recommend Jay...
Excellent buying experience. Would highly recommend Jay Wolfe Acura. Great team. Norm Dean is a great salesman. Very pleased and I love my Acura TLX
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Jay Wolfe Acura has been my go to dealership since I bought my first car with them in 2003. In 2012 I purchased an MDX there. The sales and service departments have both been consistently good to work with, specifically Dusty and Jordan, who have helped me several times over the years. When the MDX was totaled in a wreck last week, Norm went above and beyond in patience and knowledge as I worked through decisions about a replacement vehicle. I shopped around but ultimately came back to Jay Wolfe once again to purchase an IDX. The quality of the vehicles and the excellence of this dealership are why.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car