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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,401 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Painless

Norm was very prepared for our visit and I ended up leasing a new 2020 MDX. It was painless from start to finish. Trevor did a great job with the financing. The entire dealership has a pleasant feeling to it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a wonderful experience! Norm went above and beyond...

We had a wonderful experience! Norm went above and beyond to make sure we found the exact car we were looking for. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Impressed from the time we entered the showroom

We had replied to an internet search. From the swift response in the chatroom to meeting Norm Dean when we walked in the experience was "first class." Norm's professionalism and genuine interest in our expectations made it both enjoyable and comfortable. No pressure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Acura MDX-Salesman Drew Hughes

We are located out of state, Blair and Drew made the process painless!! I would highly recommend Jay Wolfe Acura. Drew went above and beyond to work with us and even worked around our schedule when it meant coming in on his day off. Finance guy (not sure of name) very helpful and not pushy at all. Thank you very much Gentlemen!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awsome experience with Norm

My husband and I went in last Saturday to buy the car that we have followed over internet. We are out of town customers. Norm took his time and treated us with great curtsey. We wouldn't be happier. even though we got side tracked by Equifax service. but Norm tried his best to make it as painless as possible. Highly recommended Norm and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New Car Purchase with Drew

This past weekend we purchased a new 2020 RDX and Drew Hughes was our representative. He was great to work with. Very knowledgeable, friendly, and personable, while still be professional. Our experience was overall 5 Stars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Drew Hughes and Jay Wolfe Acura are Amazing!!

Easily the best experience I have ever had at a car dealership. The people were all super friendly, the amenities of the dealership are superb, and most importantly, they do not surprise you with exorbitant dealer fees. Such a wonderful car buying process. They will receive all my future business for maintenance and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

We had a great experience buying our used Honda Odyssey from Drew. He was very knowledgeable and easily answered any questions we had about the vehicle. We had visited several dealerships prior to this one and no one was able to answer questions as well as he had. He was very easy to work with and we were pleased with the overall experience. We will return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

We recently bought an MDX with the help of Drew. Very professional, not pushy at all and friendly. Simply the best car buying experience we have had. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great, friendly very smooth transition!

Norm Dream was my salesperson and he was wonderful! He moved quickly, he made sure to check on me often while I was waiting. I was comfortable and well taken care of. I truly enjoyed the entire experience from start to finish! This is how car buying should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.