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Jay Wolfe Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,401 reviews)
Visit Jay Wolfe Acura
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Business done the way it should be

buying a car is a stressful adventure. We want the right car, a fair deal, and questions answered. I knew which car I wanted and to the salesman’s credit he did not try to up sell me to a new or more expensive car. I live in Oklahoma in a town to small for an Acura dealership. I wa therefore shopping online. The car they delivered was as nice if not nicer than the on line pictures. I left some important things in the console and they were shipped to me promptly. These guys were a pleasure to deal with. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We bought our Jeep Grand Cherokee and Norm helped us from...

We bought our Jeep Grand Cherokee and Norm helped us from start to finish, and the process couldn’t have been more positive. I highly recommend Jay Wolfe Acura, especially working with Norm and his crew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience from beginning to end at Jay Wolfe...

Great experience from beginning to end at Jay Wolfe Acura. We had searched for over a month for a new car and were exhausted dealing with people who did not keep their word, call back, and acted like they could care less if they sold us a car or not. Until we found Norm at Jay Wolfe Acura. Norm listened, did not pressure, responded to every question with an answer (even if it meant he had to search), was respectful, and just over all pleasant to work with. He understood exactly what we wanted and where we wanted to stay dollar wise. There was no trying to sell us on more than we wanted. He delivered and more on the purchase and when we came back in to add a couple of accessories he continued his good reputation by helping us out in the process. If you are looking for an Acura--go see Norm Dean! If you aren't looking for an Acura-- consider one and go see Norm Dean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car, amazing service.

It was a very cold day, but seconds after we got onto the lot, Jimmy Carpenter came out to meet us. He knew which car we were interested in and did not ONCE try to interest us in anything else. We had some concerns (some interior water stains) which he addressed and had repaired, even though it meant a few extra days and moving the car between their locations to find a technician capable of figuring it out. I needed a few extra days to get the money together, and he was happy to help. No pressure, sincere concern (even contacted previous owner to answer some questions) and amazing customer service. This dealership is luxurious, and all the staff we met were genuinely friendly and helpful. We could not be happier with our beautiful blue Subaru, and the buying experience was the icing on the cake. I will be recommending this place and Jimmy Carpenter to anyone I know that is looking for a car. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was our second Acura purchase from Jay Wolfe. Norm...

This was our second Acura purchase from Jay Wolfe. Norm Dean was our salesman. Top notch service from Norm. Troy Ward tutored us on the controls, settings, and answered all of our questions. He was very patient with us. Five stars for both of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Both Jeff & Drew were extremely professional & helpful....

Both Jeff & Drew were extremely professional & helpful. They made me feel valued throughout the entire buying process. I would definitely recommend Jay Wolfe to friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

RDX issues still unresolved

I've had issues with the infotainment from the first day I bought the car. Norm and Jim both worked tirelessly to deflect the problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience purchasing at Jay Wolfe Acura. Started...

Great experience purchasing at Jay Wolfe Acura. Started looking at cars with this dealership two months ago. Their follow-up and low pressure approach is what brought me back. Drew Hughes was exceptional; both personal and professional. We will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It’s was a great pleasure working with Norm and the way...

It’s was a great pleasure working with Norm and the way he steer me in right direction to make decisions in purchasing and signing lease for TLX. I really like his salesmanship and professionalism with extensive knowledge about Acura cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Positive, super easy, and enjoyable

Here's a big THANK YOU to Christopher Marshall and Jay Wolfe Acura of Kansas City for making our recent car buying experience positive, super easy, and enjoyable. My wife and I agree when I say it was the best car buying experience we've had to date. And we've had quite a few. We would not hesitate to recommend Christopher and Jay Wolfe Acura to anyone based on our recent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.