Reviews
Write a reviewFast, Convenient, and Friendly
I brought my suv in this week for a service repair. The service I received was exceptional. I was promptly greeted at the door, all my questions were answered, and I received a loaner for the evening. My repair was completed first thing in the morning so that I would be able to pick it up on my way to work. I was very impressed with the timeliness and thoroughness of the work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dusty rocks
Every time I need work done he’s incredibly helpful. Accommodated a last minute emergency and kept me up to date. The entire staff there is amazing. If you saw our vehicle purchase history you’d see we are very loyal. Anyone we’ve sent here mentions the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding SErvice MAnager Brian Hodes made it great.
I had an appointment, When Brian Hodes realized the time of wait I would need to endure, he arranged a loaner car. I returned in two hours, the time he suggested and the car was ready, clean. He went over the work completed and the costs. Excellent service made it all agreeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great all around
Jordon was my salesperson and he was great! Very friendly and helpful! He went over the top to make my experience a good one. Service was very fast. While I waited, everyone that passed me said hello and was also very friendly. They never push me to buy another car or get more services than necessary. Since I’ve started coming here, I’ve actually enjoyed having to spend time at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice and Easy! Thanks!
Jay Wolfe Acura service is top notch. Easy to schedule appointments to service my car, pleasant technicians who explain/educate on service needs. Plus there is always a friendly person in the cafe. Much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
routine service made easy and flawless
First of all, there are no bad surprises with Dusty. In and out with a clean car and service completed on time. Very friendly also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly & professional
Dropped in unannounced, you would think I had the most important reservation of the day. Oil usage process explained, trip odometer reset, in and out quickly,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
The customer service was impeccable. Great waiting area and so appreciated the car wash! Great price too. Will do all our service here going forward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car Search . . . .
We had been car shopping for around four months, and we were pretty sure we wanted an Acura, but had been looking at other vehicles as well. We wanted something with third row seating. We live in Springfield, but happened to be in Kansas City and thought we would stop in at Jay Wolfe Acura in Kansas City, and the whole experience went smoothly. Everyone was nice and super helpful. We had decided on Graystone interior, and Jay Wolfe Acura had one MDX with that color interior. Michael showed us the car and we fell in love with it! Josh was very helpful with the financing options, and we drove away in our new (pre-owned) MDX. Thanks, guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BEST Car Buying Experience Ever
Great space where they make you feel comfortable. Everyone I met was friendly and made me feel that it was actually their job to serve me not that it was my job to buy a car. THIS is how dealerships should be run.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car