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Dealers  /   Merriam, KS  /  INFINITI of Kansas City

INFINITI of Kansas City

4.6 out of 5 4.6
316 reviews
6960 W Frontage Rd Merriam, KS 66203
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

INFINITI of Kansas City Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (816) 332-6620
Used (816) 895-7881
Service (816) 759-0817

Inventory

NEW
$45,515 MSRP $45,515
2020 INFINITI QX50 Luxe
  • Exterior Color: Majestic White
  • Interior Color: Wheat
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$73,930 MSRP $73,930
2020 INFINITI QX80 Luxe
flame-solid

HOT CAR

  • Exterior Color: Graphite Shadow
  • Interior Color: Graphite
  • Transmission: 7-Speed Automatic
  • Drivetrain: AWD
NEW
$49,255 MSRP $49,255
2020 INFINITI Q60 3.0t LUXE
  • Exterior Color: Iridium Blue
  • Interior Color: Graphite
  • Transmission: 7-Speed Automatic
  • Drivetrain: AWD
NEW
$52,278 MSRP $53,345
2020 INFINITI QX50 SENSORY
  • Exterior Color: Graphite Shadow
  • Interior Color: Graphite
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$49,855 MSRP $49,855
2020 INFINITI QX50 ESSENTIAL
  • Exterior Color: Majestic White
  • Interior Color: Graphite
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$53,626 MSRP $54,720
2020 INFINITI QX60 Luxe
  • Exterior Color: Majestic White
  • Interior Color: Graphite
  • Transmission: Automatic CVT
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 14 reviews

Spencer Cassidy

Service Advisor
5.0 out of 5
(5.0) 23 reviews

Ryan Rowley

Sales
5.0 out of 5
(5.0) 7 reviews

Brenden Shaw

Service Advisor
5.0 out of 5
(5.0) 6 reviews

Poula Fayek

Sales Professional
5.0 out of 5
(5.0) 24 reviews

Joseph Reed

Sales Professional
4.8 out of 5
(4.8) 48 reviews

John Cuezze

Finance Manager
4.5 out of 5
(4.5) 53 reviews

Mark Redmond

Sales Manager
4.6 out of 5
(4.6) 23 reviews

Robert Evenrud

Sales Professional
4.2 out of 5
(4.2) 12 reviews

Richard Webb

Executive Manager
NOT RATED

Ramez Zaky

Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2011

Welcome to INFINITI of Kansas City, your exclusive INFINITI dealership located at 6960 West Frontage Road Merriam, Kansa

...

s (I-35 & 67th St). We have been providing the best-in-class car buying and ownership experience to the Kansas City area since 1990. Our team works to provide every customer with a simple, easy and stress-free experience. From research to delivery, INFINITI of Kansas City will provide you with the information you need so that you can make an informed and confident decision regarding your vehicle purchase. INFINITI of Kansas City also makes it easy when your car needs service.

"Enjoy our hassle free buying process today!"

Photos & Videos

3
Photos

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
316 lifetime reviews. Includes reviews of INFINITI of Kansas City from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews sale manager lease new purchase new great helpful drive new pressure buy concern buy highly recommend pleasant experience negotiate price help find new feel ask question
All Reviews sale manager lease new purchase new great helpful drive new pressure buy concern buy highly recommend
All Reviews sale manager lease new purchase new great helpful drive new pressure buy concern buy highly recommend pleasant experience negotiate price help find new feel ask question
  • 5.0 out of 5
    I had a very pleasant experience with everybody on the...
    by CSM from DealerRater.com
    June 30, 2020

    I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal... I was looking for.

    Not Applicable
    Customer Service
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Spencer Cassidy

    Service Advisor

    (5.0) 14 reviews
    Ryan Rowley

    Sales

    (5.0) 23 reviews
    Brenden Shaw

    Service Advisor

    (5.0) 7 reviews
    John Cuezze

    Finance Manager

    (4.8) 48 reviews
    Robert Evenrud

    Sales Professional

    (4.6) 23 reviews
    Ramez Zaky

    Sales

    NOT RATED
    Dave Grooms

    Service Advisor

    NOT RATED
  • 5.0 out of 5
    The experience was what a car buying experience should...
    by Jmyers2116 from DealerRater.com
    June 29, 2020

    The experience was what a car buying experience should be. Never at any time did my wife or myself feel pressured or hurried, we even arrived at closing... time. Mr. Robinson was as nice a salesman as you would expect from a car dealership that takes great steps to insure the customer experience.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • FEATURED REVIEW

    5.0 out of 5
    Was my first visit, and very satisfied with everyo
    by ROB RADER from overland park, ks.
    November 30, 2018

    Had a very good experience with the sales team.. I've purchased many vehicles in the past, and this was probably the first time i left a dealership feeling... good about everything. Will definitely be back.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Rob. We appreciate your business.

    Worked with:
    Mark Redmond

    Sales Manager

    (4.5) 53 reviews
  • 5.0 out of 5
    I had a very pleasant experience. From the moment I...
    by Candy#52 from DealerRater.com
    June 20, 2020

    I had a very pleasant experience. From the moment I walked through the door to the day I drove off with my vehicle, everyone I met treated me great.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    John Cuezze

    Finance Manager

    (4.8) 48 reviews
    Ramez Zaky

    Sales

    NOT RATED
  • 5.0 out of 5
    Totally awesome guy to work with! Professional & kind!...
    by howlett.travis from DealerRater.com
    June 19, 2020

    Totally awesome guy to work with! Professional & kind! There was absolutely no issues with a thing. Went out of his way to work with me & make things happen!

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Poula Fayek

    Sales Professional

    (5.0) 6 reviews
  • 5.0 out of 5
    Randy was great to work with! He was extremely...
    by cwessel23 from DealerRater.com
    June 10, 2020

    Randy was great to work with! He was extremely personable and knowledgeable of the vehicle we were interested in. Some car salesmen are over the top... and pushy, and Randy wasn't like that at all. This was the best car buying experience we've had, and Randy was a major part of that.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    John Cuezze

    Finance Manager

    (4.8) 48 reviews
    Robert Evenrud

    Sales Professional

    (4.6) 23 reviews
  • 5.0 out of 5
    Spencer goes out of his way to provide you excellent...
    by MS from DealerRater.com
    June 6, 2020

    Spencer goes out of his way to provide you excellent customer service with a great sense of humor. Refreshments are always top notch and lobby clean while... you wait for your car to be serviced.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Spencer Cassidy

    Service Advisor

    (5.0) 14 reviews
  • 5.0 out of 5
    Customer service (Spencer) was very customer friendly and...
    by dave from DealerRater.com
    May 22, 2020

    Customer service (Spencer) was very customer friendly and me feel that I can trust the service there in Kansas City. I always recommend Infiniti to anybody!

    Not Applicable
    Customer Service
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    Friendliness
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Spencer Cassidy

    Service Advisor

    (5.0) 14 reviews
    Brenden Shaw

    Service Advisor

    (5.0) 7 reviews
  • 5.0 out of 5
    Great selection and service!
    by Honey Brinkley from Springdale
    May 13, 2020

    I've been searching high and low for a vehicle I could truly be happy with for over 3 years now. When I found one of the only 5 vehicles that matched... all of the criteria I needed at this dealership 250 miles from home, I was ready to make the trip and hopefully finally make a decision I could be excited about! From the first experiences with the sales associate Ryan Rowley online, then in person, I knew they prided themselves on customer service and quality! I won't do business anywhere that I don't believe will meet that minimum expectations!! From the communication on the day I traveled, through the preparation and sales process, I have no complaints. Then, the final paperwork and financial process with the business manager, John, was about as smooth and enjoyable as could be expected!! Nothing but good things to say. I drove the car 250 miles home and have had it a week. I've never been more excited about a new car!!

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    Tire issue - possible (1) bad tire
    by brendaleewils66 from DealerRater.com
    May 1, 2020

    I did not like that Mike cared nothing about me or my vehicle. He was only concerned about the up-sale to me me m

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews