INFINITI of Kansas City

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4.8
(582 reviews)
Visit INFINITI of Kansas City
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (816) 332-6620 (816) 332-6620
Used (816) 895-7881 (816) 895-7881
Service (816) 759-0817 (816) 759-0817

Inventory

See all 63 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2011.
Welcome to INFINITI of Kansas City your exclusive INFINITI dealership located at 6960 West Frontage Road Merriam Kansas (I-35 & 67th St). We have been providing the best-in-class car buying and ownership experience to the Kansas City area since 1990. Our team works to provide every customer with a simple easy and stress-free experience. From research to delivery INFINITI of Kansas City will provide you with the information you need so that you can make an informed and confident decision regarding your vehicle purchase. INFINITI of Kansas City also makes it easy when your car needs service.
Enjoy our hassle free buying process today!

Service center

Phone number (816) 759-0817

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 13 employees View less employees

Reviews

4.8
(582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Kansas City from DealerRater.

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5.0

I always get great service here- the work is done right

I always get great service here- the work is done right the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate knowing that my car will be worked on by technicians familiar with my car model.

Dealer response

Sara. Thank you for taking time to leave us a review of our service department. We are happy that you had a great experience and appreciate your business.

5.0

Customer service was great!

Customer service was great! He humbly took the time to explore all options available to maintain customer satisfaction. He also made sure the customer was happy.

Dealer response

Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

5.0

Best service in Kansas city

Have had two cars from here and always have great service. Brendan was very pleasant to work with and was in and out in an hour. Always enjoy a cup of coffee.

Dealer response

Kathy. Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

5.0

Everyone friendly and helpful to each other so the

Everyone friendly and helpful to each other so the customer is taken care of quickly.

Dealer response

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

5.0

JUST A PLEASANT EXPERIENCE.

JUST A PLEASANT EXPERIENCE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE.

Dealer response

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

5.0

Todd was the best.

Todd was the best. He knew everything about the vehicles and the differences. No pressure, just let the vehicle sell itself.

Dealer response

Brian. Thank you for taking time to let us know about your experience with Todd and our dealership. We are thrilled that you had a great experience. Thank you for your business.

5.0

Trust and value their opinion when I have questions about

Trust and value their opinion when I have questions about my suv. The break room is comfortable while vehicle is being serviced.

Dealer response

Thank you for taking time to let us know about your experience with Spence and our service department. We are thrilled that you had a great experience. Thank you for your business.

5.0

I would highly recommend Infiniti of KC.

After waiting and waiting for a car to arrive at another dealer, we decided to drive from Wichita to Infiniti of KC to look at a 2023 QX60 that was on the showroom floor. By fate we got the pleasure of working with Todd Beal who was the absolute best! He was kind, respectful, and very knowledgeable about the car we were interested in. We ended up purchasing the car from Todd and the overall experience was phenomenal. This dealership has it going on when it comes to knowledgeable employees who care, customer service, and atmosphere. I'm sure all their salespeople are tremendous, but Todd did an outstanding job with us.

Dealer response

Julie and Carlos. We appreciate your taking time to leave us a nice review of Todd and our dealership. We really appreciate your business.

5.0

Quick service and friendly and helpful informative staff.

Quick service and friendly and helpful informative staff. Would recommend to other friends and family.

Dealer response

Thank you for taking time to leave us a review. We truly appreciate it.

5.0

Loved my experience

I have had many of car service in Kansas City for many years. But your service there with Dave as a salesman was absolutely the best. The estimate on my car was what I paid, the experience to have a loaner car while you fixed mine , made me want to buy that service car, it was a great vehicle. I will definitely shop Infiniti cars and at your place of business the next time I need a car or service. Thank you so much for being so honest and kind!

Dealer response

Deb. Thank you for taking time to leave a review of our dealership. We appreciate it and appreciate your business. We are glad you had a great experience with us.

See all 582 reviews