INFINITI of Kansas City

I was treated well before I ever entered the showroom. I called for information and Mark Redmond was very personable, professional and helpful. He a...sked a lot of questions to determine what was important to me. When I arrived at the dealership, Joe Reed took me for a drive. I asked a lot of questions and he was very knowledgeable, no pressure. Again, he was interested in meeting my expectations for certain features. Based on the questions they asked me before arriving, they knew what was important to me and made my car selection easy and fun! John Cuezze in Finance helped me with all the paperwork involved in a car purchase. I felt he truly advocated in finding me the most attractive financing rate. He was very organized and made this part of the experience very efficient.

Infiniti of KC has provided me with top-notch service every time I've come in. I've worked with Spencer in the service department several times and h...e has been exceptional. They communicate very well and never make you feel rushed or unimportant. I will continue to use this dealer going forward!

First new car purchase in 9 years and first luxury car. This was the best buying experience I have ever had. Friendly and attentive staff. Very kno...wledgeable about their line. Completely up-front about all phases. They stayed late to allow me time to talk through the finishing phases of the sale. I am actually looking forward to bringing the car in for its first oil change because the staff and facilities are so nice.

My experience at Kansas City Infiniti was a very good one. Ryan Rowley was very helpful and professional to deal with. I never was pressured, bullie...d or intimidated! All of my questions and concerns were handled in a professional manner. One of the few times I actually enjoyed the deal making process.

My salesman, Brandon Standifer, greeted me at the door when I came to test drive a car I had found on the internet. Brandon was so polite, and was not... pushy at all, which I really appreciated. The whole process went very well and although I did not take the car home that evening, Brandon delivered it to my home the next morning. That's service!! Thanks for a great experience!

If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you w...alk into the showroom you can tell the difference from other luxury suv dealers. You are treated with professional courtesy and respect. They listen to what you want in a vehicle and the experience you are trying to achieve in your next car purchase. When you are introduced to the support service consultants you sense a future trust and honesty from everyone who will be servicing your car. It was by far the best car purchasing experience I have ever had.

Despite owning a Hyundai Tucson, we went to Infinity of Kansas City since it's close to our house, had heard good things and called around after a sca...ry shake started and Kris Venard was the only one that told us to take it in, we were very well taken care of by Kris and his crew! He drove it himself to see what was going on, then brought it over to the service bay, where they discovered I needed new tires. He recommended a few brands that will work with my budget and driving needs. I felt very welcomed and taken care of me, not hassled at all, Kris even noticed that I was close to needing an oil change, so offered to fit it into our visit! I would return to Infinity of KC in a heartbeat!!

Everyone was friendly and knew what they were doing. If we asked a question they didn't know they would find out right away and were very helpful.

The whole experience was seamless and they made the process so easy. Thanks!! We knew what we wanted, drove it home for the weekend and then bought it.... In and out in record time. Low stress and low pressure. Oh and we LOVE the car!!!!

I can't say enough about my experience there! I had never considered Infiniti before my family and I ventured into the dealership. We were a "Merced...es family" and we came in with a bit of hesitancy to purchase an Infiniti. Everyone at the dealership was great at educating me about their vehicles and making sure that I understood all of the features my Infiniti would have. I had NO idea what I have been missing. I absolutely love my Infiniti and I don't think I could go back to Mercedes....I know (I can't believe I am saying that either)! I love my new vehicle and my experience was top notch with Kevin. It was so easy and everyone there was BOTH friendly and honest. Car shopping with 3 young kids can be a challenge but everyone was extremely accommodating. We could not be happier, the only problem we have now is that my husband has car envy!