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INFINITI of Kansas City

Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

INFINITI of Kansas City Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2011

Welcome to INFINITI of Kansas City, your exclusive INFINITI dealership located at 6960 West Frontage Road Merriam, Kansa

...

s (I-35 & 67th St). We are locally owned and operated and have been providing the best-in-class car buying and ownership experience to the Kansas City area since 1990. Our team works to provide every customer with a simple, easy and stress-free experience. From research to delivery, INFINITI of Kansas City will provide you with the information you need so that you can make an informed and confident decision regarding your vehicle purchase. INFINITI of Kansas City also makes it easy when your car needs service.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
228 lifetime reviews. Includes reviews of INFINITI of Kansas City from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • April 25, 2018

    I was treated well before I ever entered the showroom. I called for information and Mark Redmond was very personable, professional and helpful. He a...sked a lot of questions to determine what was important to me. When I arrived at the dealership, Joe Reed took me for a drive. I asked a lot of questions and he was very knowledgeable, no pressure. Again, he was interested in meeting my expectations for certain features. Based on the questions they asked me before arriving, they knew what was important to me and made my car selection easy and fun! John Cuezze in Finance helped me with all the paperwork involved in a car purchase. I felt he truly advocated in finding me the most attractive financing rate. He was very organized and made this part of the experience very efficient.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review Kathy. We really appreciate it and appreciate your business.


    Worked with:
    Mark Redmond

    Sales Manager

    (5.0) 33 reviews

    John Cuezze

    Finance Manager

    (5.0) 26 reviews

    Joseph Reed

    Sales Professional

    (5.0) 14 reviews

  • 5.0 out of 5
    August 2, 2018

    Infiniti of KC has provided me with top-notch service every time I've come in. I've worked with Spencer in the service department several times and h...e has been exceptional. They communicate very well and never make you feel rushed or unimportant. I will continue to use this dealer going forward!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Spencer Cassidy

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    July 10, 2018

    First new car purchase in 9 years and first luxury car. This was the best buying experience I have ever had. Friendly and attentive staff. Very kno...wledgeable about their line. Completely up-front about all phases. They stayed late to allow me time to talk through the finishing phases of the sale. I am actually looking forward to bringing the car in for its first oil change because the staff and facilities are so nice.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Redmond

    Sales Manager

    (5.0) 33 reviews

    Richard Schwagerl

    Finance Manager

    (4.8) 10 reviews

  • 5.0 out of 5
    July 2, 2018

    My experience at Kansas City Infiniti was a very good one. Ryan Rowley was very helpful and professional to deal with. I never was pressured, bullie...d or intimidated! All of my questions and concerns were handled in a professional manner. One of the few times I actually enjoyed the deal making process.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. We appreciate your business and look forward to seeing you when you come in for service.


    Worked with:
    Robert Evenrud

    Sales Professional

    (5.0) 8 reviews

    Ryan Rowley

    Sales

    (5.0) 7 reviews

    Richard Schwagerl

    Finance Manager

    (4.8) 10 reviews

  • 4.0 out of 5
    June 26, 2018

    My salesman, Brandon Standifer, greeted me at the door when I came to test drive a car I had found on the internet. Brandon was so polite, and was not... pushy at all, which I really appreciated. The whole process went very well and although I did not take the car home that evening, Brandon delivered it to my home the next morning. That's service!! Thanks for a great experience!

    4.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. It is great to hear that you had a great experience. We appreciate your business.

  • 5.0 out of 5
    June 25, 2018

    If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you w...alk into the showroom you can tell the difference from other luxury suv dealers. You are treated with professional courtesy and respect. They listen to what you want in a vehicle and the experience you are trying to achieve in your next car purchase. When you are introduced to the support service consultants you sense a future trust and honesty from everyone who will be servicing your car. It was by far the best car purchasing experience I have ever had.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Redmond

    Sales Manager

    (5.0) 33 reviews

    Ryan Rowley

    Sales

    (5.0) 7 reviews

    Richard Schwagerl

    Finance Manager

    (4.8) 10 reviews

    Dave Grooms

    Service Advisor

    (4.6) 8 reviews

  • 5.0 out of 5
    June 25, 2018

    Despite owning a Hyundai Tucson, we went to Infinity of Kansas City since it's close to our house, had heard good things and called around after a sca...ry shake started and Kris Venard was the only one that told us to take it in, we were very well taken care of by Kris and his crew! He drove it himself to see what was going on, then brought it over to the service bay, where they discovered I needed new tires. He recommended a few brands that will work with my budget and driving needs. I felt very welcomed and taken care of me, not hassled at all, Kris even noticed that I was close to needing an oil change, so offered to fit it into our visit! I would return to Infinity of KC in a heartbeat!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2018

    Everyone was friendly and knew what they were doing. If we asked a question they didn't know they would find out right away and were very helpful.

    Not Applicable
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Rowley

    Sales

    (5.0) 7 reviews

    Richard Schwagerl

    Finance Manager

    (4.8) 10 reviews

  • 5.0 out of 5
    May 8, 2018

    The whole experience was seamless and they made the process so easy. Thanks!! We knew what we wanted, drove it home for the weekend and then bought it.... In and out in record time. Low stress and low pressure. Oh and we LOVE the car!!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Rowley

    Sales

    (5.0) 7 reviews

    Richard Schwagerl

    Finance Manager

    (4.8) 10 reviews

    Joe Lavar

    Pre-owned Sales Manager

    (4.4) 9 reviews

    Courtney Fish

    Business Devolpment Manager

    NOT RATED

  • 5.0 out of 5
    April 4, 2018

    I can't say enough about my experience there! I had never considered Infiniti before my family and I ventured into the dealership. We were a "Merced...es family" and we came in with a bit of hesitancy to purchase an Infiniti. Everyone at the dealership was great at educating me about their vehicles and making sure that I understood all of the features my Infiniti would have. I had NO idea what I have been missing. I absolutely love my Infiniti and I don't think I could go back to Mercedes....I know (I can't believe I am saying that either)! I love my new vehicle and my experience was top notch with Kevin. It was so easy and everyone there was BOTH friendly and honest. Car shopping with 3 young kids can be a challenge but everyone was extremely accommodating. We could not be happier, the only problem we have now is that my husband has car envy!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Cuezze

    Finance Manager

    (5.0) 26 reviews

    Kevin Lohmeyer

    Sales Professional

    (5.0) 5 reviews

    Mike Miller

    Sales Professional

    NOT RATED

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