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Have bought two cars there. Love Subarus, hate the dealer experience. They pressure salesmen to get 10 point reviews on follow up surveys. They...
Have bought two cars there. Love Subarus, hate the dealer experience. They pressure salesmen to get 10 point reviews on follow up surveys. They up-sell badly priced warranties. They make a big deal of being customer friendly when everything is structured to make themselves look good, not the employee involved. None of the follow up surveys have anything to do with rating the organization itself; it always places the onus on one specific employee. This dealer may not be any worse than the typical car dealer, but that is faint praise. Van sucks.
This was a very good experience until we pulled off the lot. The used vehicle had not been serviced. In my opinion, it took too much back and fort...
This was a very good experience until we pulled off the lot. The used vehicle had not been serviced. In my opinion, it took too much back and forth to get them to make that right (to their credit they did in the end). Someone spilled coffee on the passenger seat when they were detailing it for our departure. We missed this as it was dark when we left. They did not try to make that right..........We now have seat covers.
If want truth in repair go see Preston at Van Subaru