Jay Wolfe Toyota

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 1, 2020

    A terrible experience for a 3 time customer of Jay Wolfe Toyota. Salesperson Mike Margolin implied certain items would "not be an issue" yet did not deliver.... I suggest caution if working with this dealership - deceptive sales tactics and untrustworthy.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 3, 2020

    dishonest, covid some no masks, did not comply with what they said they would do to protect me and the interior of car. Said they would put plastic... on seats, wear gloves, cover steering wheel and wear mask.. While there my car had 3 of their employees in car. One in the service area and 2 drivers taking and returning back to customer area. The last driver did wear a mask, but I did not see what the other 2 people wore. The car was contaminated , didn't seem to care when confronted, now 14 days in quarantine , as I am elderly and at risk and cannot see grandchildren and put others at risk.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • April 21, 2012

    Car is amazing. Great dealership to work with. Everthing they said it was.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Happy Owned, Glad to know that you are enjoying your Prius. April

  • 1.0 out of 5
    July 8, 2019

    They would not honor oil change coupon and tried to charge double. Would not rust them to touch any vehicle I owned. Left a message for the service mgr... but he never called. Steer clear of you like honesty.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 2, 2018

    Good experience. Saman has a great sales demeanor. He was not pushy and was also very patient during the process.I recommend this dealership to anyone... who is looking for a new ride.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 3, 2015

    When you think of a dealership and all the negotiating and pushy salesmen if makes you dread going to buy a new car, but Jay Wolfe Toyota is not one of... those dealerships. Took 4 days for me to decide to get my car but they made the transition smooth, Nathan was the salesman and he was amazing, so relatable and very understanding of the situation. Thanks Jay Wolfe Toyota!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2014

    Best car buying experience I have ever had. Mike is a great salesman and John in finance is awesome!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    January 30, 2014

    I been looking for a Acadia and they have one a little pricey for me but have great customer service still considering them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    January 8, 2014

    I was looking for a brand new tundra and I got information for Toyota sienna, 2 days later so requested new information got a very brief response and did... hear from them in until 4 days later by that time I went to Olathe Toyota and bought a new one on the spot.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 28, 2013

    Everyone was helpful, friendly and I trust them which isn't always easy to say about a car dealership. :) Really enjoy the free drink and snacks, too.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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