A terrible experience for a 3 time customer of Jay Wolfe Toyota. Salesperson Mike Margolin implied certain items would "not be an issue" yet did not deliver.... I suggest caution if working with this dealership - deceptive sales tactics and untrustworthy.
dishonest, covid some no masks, did not comply with what they said they would do to protect me and the interior of car. Said they would put plastic... on seats, wear gloves, cover steering wheel and wear mask.. While there my car had 3 of their employees in car. One in the service area and 2 drivers taking and returning back to customer area. The last driver did wear a mask, but I did not see what the other 2 people wore. The car was contaminated , didn't seem to care when confronted, now 14 days in quarantine , as I am elderly and at risk and cannot see grandchildren and put others at risk.
Car is amazing. Great dealership to work with. Everthing they said it was.
Hello Happy Owned, Glad to know that you are enjoying your Prius. April
They would not honor oil change coupon and tried to charge double. Would not rust them to touch any vehicle I owned. Left a message for the service mgr... but he never called. Steer clear of you like honesty.
Good experience. Saman has a great sales demeanor. He was not pushy and was also very patient during the process.I recommend this dealership to anyone... who is looking for a new ride.
When you think of a dealership and all the negotiating and pushy salesmen if makes you dread going to buy a new car, but Jay Wolfe Toyota is not one of... those dealerships. Took 4 days for me to decide to get my car but they made the transition smooth, Nathan was the salesman and he was amazing, so relatable and very understanding of the situation. Thanks Jay Wolfe Toyota!
Best car buying experience I have ever had. Mike is a great salesman and John in finance is awesome!
I been looking for a Acadia and they have one a little pricey for me but have great customer service still considering them.
I was looking for a brand new tundra and I got information for Toyota sienna, 2 days later so requested new information got a very brief response and did... hear from them in until 4 days later by that time I went to Olathe Toyota and bought a new one on the spot.
Everyone was helpful, friendly and I trust them which isn't always easy to say about a car dealership. :) Really enjoy the free drink and snacks, too.