Reviews
Helpful sales team worked to resolve issues as we looked
Helpful sales team worked to resolve issues as we looked for our new truck. Had a minor delay due to recalled vehicles but they persistently followed up and found the right match
Helpful sales team worked to resolve issues as we looked
Helpful sales team worked to resolve issues as we looked for our new truck. Had a minor delay due to recalled vehicles but they persistently followed up and found the right match
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad our team could help you find the right truck despite the recall delay. Wishing you many happy miles ahead with your new Ford!
The 1st visit after purchasing an Escape in October 2024.
The 1st visit after purchasing an Escape in October 2024. I left my car and by the time I got home it was ready. 30 minutes. The works.. Had a very positive experience with the purchase here also
The 1st visit after purchasing an Escape in October 2024.
The 1st visit after purchasing an Escape in October 2024. I left my car and by the time I got home it was ready. 30 minutes. The works.. Had a very positive experience with the purchase here also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
- Phil Englander
- Lisa Garcia
- Ryan Brehm
- Sam Dorsey
- Clark Hewitt
- Scott Ostrander
- Charlie Henderson
- Daniel Pearson
- Anthony Byrnes
- Josh Harvey
- Justin Leardi
- Bryce Bennett
- Parker Stevens
- Tyler Dilsaver
- Dakota Ellis
- Connor Farmer
- Nicholas Morris
- Landen Alft
- Trevin Quick
- Brian Hestand
- Jason Buchanan
- Tanice Edwards
- Asia McFarthing
- Nina Garcia
- Tessa Senger
- Monica Harris
- Sierra Witherspoon
We're pleased to hear that you had a smooth service visit with your Escape and a positive purchase experience. Thank you for choosing Gary Crossley Ford.
Had a good experience, just took longer than expected.
Had a good experience, just took longer than expected. A least they had comfortable chairs. Nice salesman (Darin) told him what I was looking for and he found it. I even got what I wanted on my trade. A all around good time!😃
Had a good experience, just took longer than expected.
Had a good experience, just took longer than expected. A least they had comfortable chairs. Nice salesman (Darin) told him what I was looking for and he found it. I even got what I wanted on my trade. A all around good time!😃
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your experience with us. At Gary Crossley Ford, our team is glad you found comfort and what you wanted in the end. If there's anything else we can assist with, feel free to let us know.
I recently had a recall, and Gary Crossley sent a car
I recently had a recall, and Gary Crossley sent a car over to pick me up after my car had been finished. I can’t appreciate that kind of service enough.
I recently had a recall, and Gary Crossley sent a car
I recently had a recall, and Gary Crossley sent a car over to pick me up after my car had been finished. I can’t appreciate that kind of service enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're truly glad to hear that our service met your expectations during the recall. Your appreciation means a lot to us. Thank you for choosing Gary Crossley Ford.
The whole process was pleasant and simple.
The whole process was pleasant and simple. The staff was very friendly, especially my salesman Justin making sure I was taken care of and all my questions and concerns were answered. At the end of the day no one likes buying a car and having to deal with all that comes with it, but I have to say Gary Crossley Ford changed my outlook in a very positive way. Best place to go if you or looking for great car buying experience! Thank you.
The whole process was pleasant and simple.
The whole process was pleasant and simple. The staff was very friendly, especially my salesman Justin making sure I was taken care of and all my questions and concerns were answered. At the end of the day no one likes buying a car and having to deal with all that comes with it, but I have to say Gary Crossley Ford changed my outlook in a very positive way. Best place to go if you or looking for great car buying experience! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you had a positive experience with our team at Gary Crossley Ford. Thank you for sharing your feedback and we wish you many happy drives ahead.
I used the Quick Lane and the were very fast and
I used the Quick Lane and the were very fast and efficient. They take care of the customer always.
I used the Quick Lane and the were very fast and
I used the Quick Lane and the were very fast and efficient. They take care of the customer always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear our Quick Lane was quick and efficient for you. Thank you for your review of Gary Crossley Ford.
It's great to hear our Quick Lane was quick and efficient for you. Thank you for your review of Gary Crossley Ford.
My husband and I worked with Keegan and Jamie and they
My husband and I worked with Keegan and Jamie and they were wonderful. Keegan did an excellent job listening to us. They were kind, honest, and professional. They made buy my first car a wonderful experience. Ask for Keegan!
My husband and I worked with Keegan and Jamie and they
My husband and I worked with Keegan and Jamie and they were wonderful. Keegan did an excellent job listening to us. They were kind, honest, and professional. They made buy my first car a wonderful experience. Ask for Keegan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Inspection for engine light.
Inspection for engine light. Problem quickly resolved. All employees were professional and kept me informed. Several experiences over last 2 yrs, all positive!
Inspection for engine light.
Inspection for engine light. Problem quickly resolved. All employees were professional and kept me informed. Several experiences over last 2 yrs, all positive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued trust in Gary Crossley Ford. We're glad we could assist with the engine light issue and maintain professionalism throughout. Your positive experiences over the years mean a lot to us, take care.
Friendly atmosphere, everyone we talked with was great,
Friendly atmosphere, everyone we talked with was great, Kavan our sales consultant answered all our questions and was plesant to work with.
Friendly atmosphere, everyone we talked with was great,
Friendly atmosphere, everyone we talked with was great, Kavan our sales consultant answered all our questions and was plesant to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience at Gary Crossley Ford. It's good to know our team was able to assist with your questions.
Worked with Landen and he was great.
Worked with Landen and he was great. Answered all my questions and made sure things were going well. Definitely recommend and ask for Landen!
Worked with Landen and he was great.
Worked with Landen and he was great. Answered all my questions and made sure things were going well. Definitely recommend and ask for Landen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad our team could assist you and meet your needs. Thanks for the recommendation. All the best from Gary Crossley Ford.