Reviews
I reached out with some questions and was blown away by
I reached out with some questions and was blown away by how helpful and knowledgeable Phill at Gary Crossley Ford was. He took the time to provide genuine guidance without any sales pressure whatsoever. Their expertise and integrity really shine through, and I wouldn't hesitate to recommend them to anyone looking for top-notch service.
I reached out with some questions and was blown away by
I reached out with some questions and was blown away by how helpful and knowledgeable Phill at Gary Crossley Ford was. He took the time to provide genuine guidance without any sales pressure whatsoever. Their expertise and integrity really shine through, and I wouldn't hesitate to recommend them to anyone looking for top-notch service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team at Gary Crossley Ford. It's good to hear that our service met your expectations. Thank you for recommending us.
My salesman had superior knowledge of all the options of
My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.
My salesman had superior knowledge of all the options of
My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Gary Crossley Ford. We're glad our team made your truck purchase smooth and pressure-free. We appreciate your referral.
Heather was very helpful and kept in contact.
Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.
Heather was very helpful and kept in contact.
Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your detailed feedback and will take your suggestions about courtesy cars and showroom experience into account. Our team at Gary Crossley Ford is glad Heather could assist you throughout the process. Thank you for sharing your thoughts.
My first time with the Ford Protect CSP coverage.
My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!
My first time with the Ford Protect CSP coverage.
My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback and are glad our team at Gary Crossley Ford could assist you with the Ford Protect CSP coverage. Thank you for recognizing our efforts.
Charlie was awesome .
Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.
Charlie was awesome .
Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re glad our team made the process smooth and got you a deal you’re happy with. Thanks for choosing Gary Crossley Ford. Drive safely.
Parker did a great job helping me order an Expedition.
Parker did a great job helping me order an Expedition. He kept me updated on when they would start to build it, and when it would be delivered once it was completed. It actually was delivered a lot sooner than expected. I appreciate his help making the process a lot easier!
Parker did a great job helping me order an Expedition.
Parker did a great job helping me order an Expedition. He kept me updated on when they would start to build it, and when it would be delivered once it was completed. It actually was delivered a lot sooner than expected. I appreciate his help making the process a lot easier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear our team made your Expedition ordering process smooth. Thank you for choosing Gary Crossley Ford, and we wish you the best with your new vehicle.
Just made my 2nd new car purchase from Gary Crossley
Just made my 2nd new car purchase from Gary Crossley Ford. Always great experience. All their staff in sales, service, parts and finance are a pleasure to deal with. They absolutely excel in customer service and price.
Just made my 2nd new car purchase from Gary Crossley
Just made my 2nd new car purchase from Gary Crossley Ford. Always great experience. All their staff in sales, service, parts and finance are a pleasure to deal with. They absolutely excel in customer service and price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you're pleased with your experience at Gary Crossley Ford. Thank you for trusting us again and for sharing such kind words about our team.
We would highly recommend Clark Hewitt.
We would highly recommend Clark Hewitt. He kept us up to date on the arrival of our new Bronco and it’s exactly what we wanted. He is a very knowledgeable and personable salesperson and you’ll get to meet his dog Rocco if you work with him. 😊🦮
We would highly recommend Clark Hewitt.
We would highly recommend Clark Hewitt. He kept us up to date on the arrival of our new Bronco and it’s exactly what we wanted. He is a very knowledgeable and personable salesperson and you’ll get to meet his dog Rocco if you work with him. 😊🦮
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for recommending our team. We're glad to hear that everything went smoothly with your new Bronco. Enjoy it!
Greatest place ever to buy your vehicle.
Greatest place ever to buy your vehicle. Everyone at the store has the same goal. Taking care of customers!!
Greatest place ever to buy your vehicle.
Greatest place ever to buy your vehicle. Everyone at the store has the same goal. Taking care of customers!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Gary Crossley Ford. We're glad our team met your expectations. Take care!
I have purchased many vehicles in my life but my purchase
I have purchased many vehicles in my life but my purchase from Gary Crossley Ford was the absolute best! Zero pressure experience, honest sales and management, 5 star service from start to finish. I was offered water and snacks as I walked in the door, treated like a long time friend. When people ask me how the experience was I just tell them one thing, I was not Sold a vehicle, I purchased my dream car from my new friends! Free car washes for life, first class service, full access after the sale. The list goes on! If you are in the market then there is only one stop you should make!
I have purchased many vehicles in my life but my purchase
I have purchased many vehicles in my life but my purchase from Gary Crossley Ford was the absolute best! Zero pressure experience, honest sales and management, 5 star service from start to finish. I was offered water and snacks as I walked in the door, treated like a long time friend. When people ask me how the experience was I just tell them one thing, I was not Sold a vehicle, I purchased my dream car from my new friends! Free car washes for life, first class service, full access after the sale. The list goes on! If you are in the market then there is only one stop you should make!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Gary Crossley Ford. Our team takes pride in delivering an experience that makes you feel like part of the family. Enjoy your new car and take care!
