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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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The reason we come back!

We recently did a major repair service to the tune of $5600 on our 1997 F150. As painful as the check writing was, the service was above and beyond. Our rep Blake, went out of his way to get us a loaner vehicle to keep us from incurring additional hundreds of dollars in rental expenses. The loaner was a Ford Flex and will be my next new car after the first of the year. Thanks Blake, we not only appreciated the quick repair,the loaner vehicle but you took the stress out of finding my next car. See you next year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

So happy to hear you had a great experience here! We are glad we could make things convenient, efficient and stress-free. Thank you for your business! See you next year!

Body repair

The body shop team at Bob Sight did an excellent job repairing my car. The staff there is always great and the repairs were made in a very timely manner. Thanks Bob Sight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That is great! Our body shop understands the importance of getting your vehicle back to you as soon as possible. Thank you for choosing Bob Sight Ford!

oil changes

I WAS GOING TO THE QUICK-LUBE PLACES. JIFFY-LUBE AS A MATTER OF FACT. I GOT TO WHERE I HAD TO STAND BY THE WINDOW TO MAKE SURE THEY WERE DOING WHAT THEY SAID WOULD BE DONE. I TRUST BOB SIGHT FORD TO SERVICE MY CARS.[TRUST]

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate your business! Trust is a big part of maintaining customer satisfaction and we thank you for putting your trust in Bob Sight Ford. We hope to see you for your next service appointment!

2004 Mustang Mystery

I was out of town on a Saturday and my car had issues and quit running. I was sitting dead in the water next to a Ford dealership in Warrensburg, Mo and had the car brought back to Bob Sight on a roll-top because I trust Bob Sight (the Ford dealership in Warrensburg wouldn't even extend a hand to take a look at my car in the parking lot next to them). I spent a little over $100 to have the car moved to Bob Sight in Lee's Summit. The staff at Bob Sight came out immediately and set up my service even though they were about to close on a Saturday evening. They did not hesitate to jump in and get my car in and ready for service. They set my expectation up front that they might not be able to tell me anything until Monday and were very polite. On Monday Bob Sight called and gave me the information on what it would take to repair my Mustang. They told me clearly what was involved and when they would have the work completed. I came in that afternoon and they immediately pulled the car around and processed my payment information. The entire process was painless (except for the paying part). I would highly reccomend Bob Sight as a great place to purchase a car and an excellent repair and maintenance facility for your Ford products.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so glad to hear of your exceptional experience here. We consider ourselves a Ford family and that extends to our customers. Our goal is to make service and repair as efficient and convenient as possible for our customers. Thank you for choosing Bob Sight Ford!

Awesome

Just an awesome crew to work with. Bought 2 cars within a year! Sorry to hear Patrick Fase is leaving! #1 best Service Writer in Kansas City area! I will miss seeing his smiling face when we come in for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow! Two cars! Thank you so much for doing business with us! Yes, Patrick will be missed, but we always have someone here to assist with your shopping/servicing needs. Be sure to come back and see us again!

SERVICE

My visit to Bob Sight Ford 11-23-11 for service could not have been better. Oil and Filter change, Battery tested, Antifreeze and tires checked MO. State inspection. Service Advisor Wes Myers was great. I recommend Bob Sight Ford to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for coming to Bob Sight Ford to have your vehicle serviced! It is definitely a good idea to keep your vehicle properly maintained and to prepare for the winter weather that is quickly approaching. Hope to see you again!

New car

Tim helped us buy our new 2012 Focus. He was very kind and helpful. We like our new car and the Sync sytem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tim is so helpful and always makes his customers his #1 priority. Thank you for choosing Bob Sight Ford!

Excellent Customer Service And Personal Touch

Having purchased my F150 from Bob Sight Ford back in 06, I'm happy to say that I've not had one bad experience with this dealership. The new purchase experience was pleasant and the comprehension of minor mechanical issues over the years, cooperation and personal touch I've experienced with the Service Department is exemplary. Thanks folks for the quality touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That is so great! We are so happy to hear that the buying process was made easy for you. Thank you for choosing Bob Sight Ford and we look forward to seeing you next time.

Great place to buy and get service

I've purchased 2 Fords from Bob Sight and I have all 4 of my current Fords serviced there (2 Mustangs, an F150 and an Explorer). I have never been anything but 100% satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, thank you Eric! We strive to make our customers feel valued and treat them with superior service. We sincerely appreciate your business. Thank you for choosing Bob Sight Ford!

Major Repair

We recently had a major repair on our 1997 Ford F150. We had to decide if we repaired our vehicle or make a purchase of a new vehicle, which we were not ready to do. Knowing the reliabilty of the of Bob Sight Fords service we opted to do the repairs and extend the life of our vehicle. Our rep was able to give us a lender vehicle. We love that lender vehicle.It will be my next new vehicle which will be in 2012. By going the extra mile with a lender vehicle so that I would not incur rental charges, you have secured a new purchse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That is wonderful to hear! We do all that we can to keep everything simple and convenient for our customers. Thank you for your business and we look forward to seeing you again soon!