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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Service

I have always had good service on my vehicles - thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Bob Sight Ford! We'll see you next time!

Fantastic Dealership

Fantastic Dealership, very friendly, extremely efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your business! We hope to see you again soon!

Positive Experiences

We have bought several vehicles from Bob Sight and have continued to return for service on our vehicles. We are pleased with the friendly customer service and high quality service our vehicles receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That is great! We are so happy to hear of your good experiences here. We look forward to seeing you next time. Thank you for choosing Bob Sight Ford!

Bought a new F-150 Pick-up

We purchased a new F-150 pick-up from Bob Sights Ford and had a good experience. The buying experience was fine but we were in a hurry and didn't stay to have different features explained. This was our fault perhaps but the dealership should also make a point to have us return. We had a built in GPS and didn't know it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that you had a good buying experience. Apologies for us not scheduling a future appointment to discuss the vehicles features. Please contact us at anytime at 816-524-6550 and we will gladly address any questions or concerns you may have. Thank you for choosing Bob Sight Ford.

Power Door Locks

Wonderful expierence having power door locks installed on my vehoicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Bob Sight Ford!!

Bob Sight Ford

Bob Sight Ford has THE most excellent service department and staff! Each time I take my vehicle in for an oil change or any type service, I am treated as their #1 customer. All repairs and maintenance are performed with the utmost attention to detail. I would not take my Ford Five Hundred anywhere else for service when I can take it to the BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your business! Thank you for choosing Bob Sight Ford!!

Confused Electrically

My 2010 Ford Edge Limited started killing batteries in July this year with only a little over 7000 miles on it. The battery was replaced in July, August and September. In October, it died again but the battery wasn't shorted out. They towed it in and kept for several days trying to figure out what was killing the battery. They replaced a "smart panel" that was acting "DUMB". They ran all kinds of tests against all the electronics and found that after sitting 4 hours, the "smart panel" started discharging the battery. I give Chad, the service manager and David, the shop foreman many kudos for taking the time to repeatedly run these tests and to ensure they had found and remedied the problem. There's a reason people keep coming back to Bob Sight Ford, and I do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, that is a success story! That's great that the problem was remedied. Chad and David are both extremely knowledgeable and do their best to get the problem fixed properly and efficiently. Thank you so much for choosing Bob Sight Ford!

Oil Change

I was told there was a rush and my oil change would take 45 minutes to an hour. I am happy to say I was waiting less than 25 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That is always good news! Glad we could get you in and out quickly. Thank you so much for choosing Bob Sight Ford and we look forward to seeing you next time!

Top Notch Customer Service

From the buying process, getting a tire replaced (my mistake, not the car), to getting it serviced - everyong is super nice and very responsive to questions. Great Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! So glad to hear that. Our goal is to give every customer a great experience, from servicing, to buying, to everything else. Thank you for choosing Bob Sight Ford!

Fast Friendly Service

My recent trip to the Body Shop was a delightful pleasure. I dropped my car off on Friday morning. Was told it would be ready for pick-up the next day. I received a call around 4PM Friday afternoon, my car was finished and ready to go. Now that's fast service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Bob Sight Ford!!