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Bob Sight Ford

(1,427 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Bob Sight Service Department

I have always been impressed with the courtesy and efficiency of the Bob Sight Ford Service Department. The repairs are handledin a timely fashion and their communication is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business!

No hasle - easy to get along with

I have bought several new vehicles from Bob Sight - very easy to get along with, and fair on trade-in price. I also have all of my warranty service work done there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We build relationships with our customers so we can determine how to best equip them with a new vehicle that is perfect for them. Thank you for choosing Bob Sight Ford for purchasing and service!

I would buy from Bob Sight again.

the buying process was easy and low maintenance. The salesmen didn't swamp you when you pulled in the lot. In fact, I had to go look for one. He was a great guy - Tim Bailey. A pleasure to work with. They did not play games. It was really quite painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

The car buying experience should be fun and exciting and that's what we try to instill in our customers. So glad that Tim could help you find your new vehicle. Thank you for choosing Bob Sight Ford!

64mustang

I have been treated so good I do not even consider going any where else for service or the purchase of another car or truck. Thanks Steve Brackeen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you!! We appreciate you!!

First purchase at Bob Sight

I have always owned a Ford vehicle, but this is the first time I've purchased from Bob Sight. They did everything possible to get me in the vehicle that I was looking for and for a great price. It's also nice that when you've spent so much time and money investing in a new vehicle that the staff remembers you when you go back to the dealership. So far, I've only got that treatment from the staff at Bob Sight. Will be purchasing my next vehicle at Bob Sight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business! Come back and see us soon!!

Oil Change/Tire Rotation

Love the fact that I can come in for an oil change/tire rotation without an appointment and get speedy service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We hope to see you back again soon! Thank you for your business!!

Great service, every time

My husband and I have been Bob Sight (previously Summit Ford) customers for more than two decades. Service is the reason we keep coming back, year after year. This time was no exception: Troy took excellent care of me when I brought in my 2010 Focus (purchased here)to fix a malfunctioning sunroof. He was courteous, attentive and quick to help. My car was repaired in record time, at no cost to me. I was also pleased to receive a nice rental car from the onsite Hertz rep. Good service, fast resolution, and a commitment to honoring my service agreement with a smile. Nice job, Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our pleasure to serve you! Thank you!!

BETRAID

I HAVE A 2011 F250 DEF PUMP WENT OUT GOT IT REPAIRED HERE DAY AFTER I PICKED UP LIGHT GOES ON I TOOK BACK ITS THE DEF PUMP AGAIN THE TELL ME ITS GOING TO COST ME $2000 FORD WONT COVER AND THEY WONT STAND BEHIND THE REPAIR THEY JUST DID

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Dept the Best

I want to thank Bill Frank and all the service dept for taking care of my car in such a professional manner. When ever I bring my car in I know I will be treated with respect and get my car done in a timely manner. Once a was driven to work in a snowstorm and got a follow up call to see if I needed a ride home. The last time I brought my car in they needed to keep it overnight so I was given a complimentary loaner. At this time this is the only place I will bring my car. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our service department is very good at getting the job done right and getting it done in a timely manner. Our shuttle service and loaner vehicles are here to make your experience at the dealership more convenient. The service department takes very good care of their customers. Thank you for choosing Bob Sight Ford!

Loyal Ford Customer

Test drove & purchased a 2012 Ford Taurus. Drove off the lot within a few hours with a smooth transaction. Great dealership without the high pressure sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We hope that you come back for more! Thank you!!