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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Nice purchasing experience

The office staff was very friendly and courteous. I was glad to have the ability to sign documents online from home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great place to buy a car

Y’all took care of everything! This was the easiest car purchase ever! We will definitely shop here for the next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Sharyn. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Quick and easy service

As soon as I got my car in they immediately took it back and started working on it and got the job done in just an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Dealership. Love the new Bronco.

Sales, Finance, and Accessories department were all great. Highly recommend Bob Sight Ford. The Base Bronco Sasquatch package was worth the wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star rating, Travis! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

NEW ENGINE REPAIR

I had a great experience with the Bob Sight Ford service department. The communication was top notch. They solved my problem and made life easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Davis, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Sight Ford! If there is anything else we can do for you, please feel free to give us a call. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Awesome service!

The people are amazing and experienced! I have dealt with Bob Sight for many years now and I am always pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review, Margaret! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

This company and staff are friendly, professional, prompt explain everything that was done to your vehicle, tell if there is a service needed in the short term per the car, and the facility is very clean and it has Wi-Fi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vickie, we sincerely appreciate your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Always honest

I like the honest, I don't do well with BS or being given a run around. I told Emory that in 2019 and I've bough 4 cars from him since but we always go with if it works great if not oh well. The service department is the same just honesty and i can trust that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review, Eric and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Oil change

Easy to drop off and wait during appointments..,,,Oil change service took an hour and a half which seemed excessive since excessive since I had an appointment.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I would like to thank you for sharing this review, Donald. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

David Miller is excellent to work with!

I needed new tires and worked with David Miller for the purchase and installation. He is always so helpful and efficient that I knew things would go smoothly. I feel I received a fair price and he recommended quality tires. Thank him for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550