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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Quick and easy experience

How quick and easy it was to buy a car and not feel pressured. Would definitely buy another car from here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great dealing with you

Came through as promised. Quick and smooth transaction. Updates were great. Everything I could have hoped for. I guess they could have given me more for my trade but they gave me a good price on the purchase. Can't have it all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience, Michael! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

GREAT SERVICE DEPT

Greeting by service writer Brian T and the service experience as a whole. Meaning quick service and all the paper work correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

I always get good service and they treat me with respect and kindness! They are good about keeping in touch before and after my appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Charlene, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Timely Work

Requested work was started on time and completed in a timely manor. I was also informed of other issues needing attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

great serice

They provided quick service and did what I asked, checked the battery and tires in addition to servicing my car. Nice waiting area, free beverages, free wifi, and tv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

best dealership ever

Tommie is the best service advisor on the planet. appointment process, vehicle check in, work performed and redeliver process is flawless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Thomas! It is great to hear about your recent service experience. I will certainly pass on your feedback to Tommie as he will be happy to hear it! We look forward to working with you again in the future! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Clean facility

Friendly folks to talk to clean facilities just great people to work with what was promised three old Jamie when I bought the truck and I guess I only get one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review, Albert! We really appreciate your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

The service is great and the employees are always friendly. The facility is clean and well maintained. The pickup and delivery service is also very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Quintin, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Always efficient and friendly

The service department is always helpful and friendly. We have bought and had cars serviced there for over 10 years! Highly recommend Bob Site

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550