Metro Ford

(4.8) 665 reviews

Dealer on Cars.com since June 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.8
665 lifetime reviews.
  • Explain this box, please.
    February 19, 2018

    I dropped the truck off Fri. evening. Staff were courteous, friendly, and quick about getting it logged into the system. Sat. the inflators for the ...air bags that I was in line to have installed arrived and were added to the oil change, etc. I picked it up Sat. afternoon without any confusion. This is the level of service that I have come to expect from Metro Ford (Independence, MO).

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Always a Metro fan!
    February 17, 2018

    We get we we came for with Metro Ford. Erich Phillips is an attentive salesman!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jena for the wonderful words about our dealership!


  • ljo8001@aol.com
    February 3, 2018

    I got what I wanted and more. Had my previous 2009 F-150 4X4 crew cab to compare the new 2018 to, regarding options, etc. They found me another bright... red one with darker interior, which is exactly what I was looking for. Made my day! Thanks oh so much. Great people to deal with.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad you had a wonderful experience with us, Lola!


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Service & Repair

Service Reviews

4.8

467 lifetime reviews of the Service Department.

  • Explain this box, please.
    February 19, 2018

    I dropped the truck off Fri. evening. Staff were courteous, friendly, and quick about getting it logged into the system. Sat. the inflators for the ...air bags that I was in line to have installed arrived and were added to the oil change, etc. I picked it up Sat. afternoon without any confusion. This is the level of service that I have come to expect from Metro Ford (Independence, MO).

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Excellent service
    January 19, 2018

    Service advisors are always friendly and helpful. I?ve always had excellent service for my C-Max Energi.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Curtis, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $39.95

    Air Filter Replacement

    $30.98

    Cabin Filter Replacement

    $47.9

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 773 Offers on 22 Models

About Our Dealership

Dealer on Cars.com since June 2013

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Metro Ford
2860 S Noland Rd Independence, MO 64055
New (816) 479-0617
Used (816) 479-0657
Service (816) 479-0652
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