Willis Ford Hours
Buy Your Next Car From Willis Ford
There are a number of auto dealerships throughout Delaware, but when you're shopping in the Smyrna area, there is only one place to go: Willis Ford. At Willis Ford, it's easy to find the perfect car that will keep up with you, no matter what you need it to do. Ford makes light-duty and heavy-duty pickup trucks, comfortable sedans, sporty coupes, and capable SUVs, so you can find the vehicle that will accommodate your needs from the extensive lineup.
"Your Time Is Valuable And Willis Ford Makes It Easy!"
Oil, Filter Change
$49.95 and up*
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Working with Nate was so simple. He really listened to us when we told him what we wanted and didn't want. He worked diligently to find us a vehicle... with everything on our wishlist. He was courteous and professional throughout the entire process. He found the perfect vehicle and made sure it worked for our budget. If I could give him 6 stars I would. Thank you Nate for all your hard work. We look forward to working with you again in the future.
Took my sons vehicle Ford Mustang in for oil change which I had done 2 other times to Willis ford in Smyrna never having an issue with their service.... Purchased 2 vehicles from them also never an issue. When the mustang was driven home we noticed oil on garage floor next day. Called Willis to talk to manager Rick he told me screw for oil pan was stripped and also needed new oil pan. Remember I took vehicle in 2 previous times before for oil change no issues at all. Just a coincidence take mustang in for oil change and now have oil Leak. Rick the manager would not take responsibility for oil leak. ( which I expected) basically told me mustang has over 100k miles these things happen ask him what are we going to do to fix this problem. Rick told me he is not responsible for oil leak and will cost me 276. 00 to repair. I guess you only get great customer service as long as nothing happens to vehicle and you just pay your bill and go on your way. No doubt in my mind they caused oil leak and would rather let a good customer go then to pay 276.00 for what they did to vehicle. Needless to say I will not take a go cart to get it worked on. They lost my trust and confidence in Willis ford service. They seem like they do not care I guess they make enough business to rip certain customers off.
Mr. Dewan, Thank you for taking a moment to review us, even though it was not a stellar review. We appreciate you giving us another opportunity to r...ectify the situation. Thank you for giving my Service Manager an opportunity to fix this.
Great service, very friendly and welcoming. Also a very easy car buying process. I would highly recommend this dealership.
Thank you Davin! We are pleased you had such a wonderful experience with us!
This was the best experience I have ever had purchasing a car. Nate and Halli were wonderful and the process was pain free and very easy I was there to... just look and left with my new vehicle. The entire process took less than 2 hours! I would recommend Willis Ford to anyone looking to purchase a new vehicle. The staff were also very friendly and very helpful. I am loving my new vehicle!
Maria, Thank you so much for the wonderful review!
Jim & the service dept. have been doing ALL the scheduled maintenance on my 2013 Fiat Pop 500 since I purchased it. It has been 5 years & I have not had... one single problem. They also make sure your car is returned as clean as when you dropped it off.¿¿
Nate Bowers at Willis Ford was great from the start. Nate made sure I understood everything clearly and for such a young consultant he did amazing. I... am very happy with the car i purchased and thanks to him i will forever remember my great experience here at Willis Ford.
Nate Bowers form Willis Ford in Smyrna was great. He found what I was looking for. Texted me the info on a few vehicles and had them ready for my test... drive when I got to the dealer. He is very pleasant to work with. No pressure, up front, honest and just a joy to be around . The buying process was quick and easy as well. I can not thank him enough.
Great Service and Good People. Keep doing what you are doing.
Thank you for such a wonderful review!
Santosh has the patience of a saint! In the most calm, gentle and professional manner, he asked my daughter (novice driver) questions to help guide her... in choosing a car and options. With Santosh's help, we bought my daughter a car that she LOVES! Never did we feel pushed into buying a car or purchasing unnecessary options.I highly recommend Willis Ford.
Thank you so much for such a wonderful review!
I have a Ford Explorer which I love! Always have a great experience at Willis Ford! Friendly staff and wonderful environment from front desk to sales... to service!
Thank you for submitting such a wonderful review for us!