Reviews
Well done!
Availability of a loaner. Good communication of status of diagnosis and repair. Also identified and corrected other problems including a recall item.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you just give us a call! Chevy Chase Acura Nissan Team
Tops in service
Immediate and professional attention--from the minute I arrived, I was acknowledged and then advised that I would be promptly helped.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ann, thank you for your wonderful review. We appreciate your time and we truly value your business. We look forward to working with you again. Sincerely, Chevy Chase Acura Team
A very caring dealership!
Your service guy Rick Aldrige is a great asset to your organization. He always has a smile and a warm greeting, knowing I brought the car in for a problem that he politely assess' the issue and gets to the repairing phase promptly! I was also provided with a loaner car when my airbag recall couldn't be done for a while. That was a nice accommodation for your customer since there is a danger with continuing to allow me to drive a vehicle that can injure you or worse. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Daniel. We're glad to have Rickon our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Chevy Chase Acura Team
Quality Service
I work with Joe Burchette and have been a customer for over 20 years. Joe has always gone the extra mile for me when I need something in a hurry and he is very good about bringing to my attention anything that needs to be taken care of, including scheduled service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for your time for writing about your experience with us. If you ever need anything in the future, please don't hesitate to let us know. Take care! Chevy Chase Acura Nissan Team
TERRIFIC SERVICE--AS ALWAYS
Service and minor repair work in the body shop done on time and economically. Rick Aldridge was terrific as always--spelled out the work to be done and oversaw a loaner car. I couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Chevy Chase Acura Nissan! If there is anything else we can do for you just give us a call! Best, Chevy Chase Acura Nissan Team
Mr. Henry J. Plog, Jr.
Chris Toronto and his team were, as usual, as courteous, pleasant, and efficient as anyone could possibly expect. Outstanding. Top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henry, thank you for stopping by to leave this incredible review. Chris and the rest of the team will be happy to know about your positive experience with us. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Chevy Chase Acura Nissan Team
Consistently excellent service
Rick Aldridge - the ultimate in professionalism and customer service. And he knows his stuff! He has been my main Point of Contact for many years.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review, Sharon! Until we have the pleasure of working with you again, please be sure to like us on Facebook. Chevy Chase Acura Nissan Team
Trustworthy service
It was nice that I was made to feel like a customer, not a transaction. Everyone I was in contact with was professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Chevy Chase Acura Nissan! It was a pleasure to assist you and please let us know when we can do so again! Chevy Chase Acura Nissan Team
Great job
The customer service was great. Jared was of great assistance and kept me posted on the status of my car repairs. The repairs resolved the issue and my car runs like new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adrian, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Chevy Chase Acura Nissan Team
Great Experience
The person I dealt with, Rick Aldridge, was very courteous and professional. He explained very clearly the service that was done as well as the report on my tires, breaks, etc.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us. We're so happy to hear we were able to provide you with a positive experience. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Chevy Chase Acura Team