Chevy Chase Acura

Pretty good experience, with easy to work with employees. Didn't have to wait too long either

Very nice and accommodating team. They have fun and work well together. It was very busy while I was there I believe 4 cars were sold that night!

Chevy Chase Acura was on my insurance company recommended body shop list which was great because I like to use a body shop related to my brand of vehicle (Honda) and they also performed scheduled maintenance on my vehicle I was kept updated on the progress of my vehicle and everyone was pleasantly accommodating. I highly recommend their service and body shop departments for your vehicle. By the way I used to be a Chevy Chase Chevrolet customer the Acura dealership replaced.

Great experience at buying my new MDX at Chevy Chase Acura. My salesman was the best.

Let me start by saying I’m glad I chose to go to Chevy Chase Acura to purchase my new car. Victor and Mausi were very attentive, professional, patient, and they made the buying process very smoothly for me. They even feed me and my husband. Lol. We left happy and belly’s full. I will definitely be going back to Chevy Chase for my next purchase.

Unfortunately, this was the worst car-buying experience I’ve ever had. Chevy Chase Acura added an additional $1,000+ charge for a vehicle coating without notifying me beforehand. When I questioned this charge and asked for it to be removed, the staff acted as if they were doing me a favor rather than correcting an issue that should never have occurred. During price negotiations, I was clearly told that the deal included a total of three complimentary oil changes. However, once I reached the finance office, I was informed that my salesperson had “relayed the information incorrectly,” and the promised oil changes were no longer being honored. To make matters worse, we had already agreed on a final purchase price prior to going into the finance office. At that point, the CPO manager told me he could not honor the price that had been given and refused to negotiate any further. This lack of transparency and consistency made the entire process frustrating and unprofessional. Overall, the experience felt misleading and disorganized, and it significantly undermined my trust in the dealership.

Always been professional and very thorough..enjoyed working with my sales representative Sam wold recommend to others.

During the final signing of the paperwork, a charge for an "appearance warranty" totaling over $1000 was included without my prior knowledge or consent. When I brought this up and said I didn’t want the warranty that wasn’t on the sticker, I was told that it was a mandatory, non-negotiable charge and could not be taken off the bill. This deceptive practice inflated the final price of the vehicle and forced me to pay for a product I did not want or agree to. I believe this constitutes an unethical sales tactic.

During the final signing of the paperwork, a charge for an "appearance warranty" totaling over $1000 was included without my prior knowledge or consent. When I said I didn’t want this and wanted it removed (it wasn’t on the sticker), I was told that it was a mandatory, non-negotiable charge and could not be taken off the bill. This deceptive practice inflated the final price of the vehicle and forced me to pay for a product I did not want or agree to. I believe this constitutes an unethical sales tactic.

From start to finish, my experience at Chevy Chase Acura was nothing short of phenomenal! I recently purchased my dream car—a 2025 Acura Integra Type S in Liquid Carbon Metallic with a bold red interior—and the entire team made the process feel like a celebration. Maurice, my sales rep, welcomed me like family. His warmth, patience, and attention to detail made me feel seen and valued from the moment I walked in. Ralph, the lead sales manager, went to bat for me—transparent, fair, and genuinely committed to getting me the best deal possible. No games, just integrity. In finance, Maciring was a calm and knowledgeable guide, walking me through warranty and service options with zero pressure—just clarity and care. Lesly in parts was on it, ordering all the high-quality accessories that took my Integra straight to beast-mode status. Andrew, the service director, was a true MVP. He made sure I had a loaner vehicle while my car was being fully equipped, and assigned Princess Flores to coordinate everything with precision. Then came the magic hands—Pedro, an outstanding technician who knew my car inside and out, and Javi, who made sure every feature was dialed in perfectly. Their teamwork was seamless. Special shout-out to Josh and Gabriel, who led the charge with expert oversight and flawless execution. From the ceramic tint to the illuminating door projectors, anti-theft wheel locks, all-weather floor mats, window rain guards, and the striking large front grille with the illuminating Acura emblem—every detail was installed with excellence and pride. When I drove off the lot, my Integra had just 8 miles on it, and the whole experience felt surreal. Communication was key, and they nailed it. I’m officially a happy Acura customer, and Chevy Chase Acura has earned my highest recommendation.