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Chevy Chase Acura

(589 reviews)
Visit Chevy Chase Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (301) 761-2297 (301) 761-2297
Used (301) 715-3728 (301) 715-3728
Service (301) 761-2263 (301) 761-2263

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevy Chase Acura from DealerRater.

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My wife and I had an amazing experience at Chevy Chase...

My wife and I had an amazing experience at Chevy Chase Acura. Phil Buzilo helped us buy our first minivan. He was incredibly helpful, knowledgeable and responsive to our concerns. He was genuinely interested in matching our needs with the right van. From beginning to end, it was a class-act. The service and price were world-class. Thanks Phil!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Schulze is a friendly sales person and I felt very...

Mr. Schulze is a friendly sales person and I felt very comfortable dealing with him when I decided to purchase my Acura. I am very satisfied with his perfomance. I have not done any service from the dealership so I do not know how to rate their work on my Acura. However, on one occasion I have a quote from the servicing dept on a minor body work. It seemed to me the quote is high compared to the work. Over all I will recommend Chevy Chase Acura dealership to my friends for buying. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I do not like shopping for cars, but I have to say this...

I do not like shopping for cars, but I have to say this was the best experience I have had in over 30 years of doing so. I was extremely pleased with every aspect of the process. I look forward to working with them in the future and don't plan to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jaymes Snyder and the team at Chevy Chase Acura made the...

Jaymes Snyder and the team at Chevy Chase Acura made the purchase of a new car almost a pleasure. From the immediate, no-nonsense pricing, highly personalized service, and efficient administrative work, the buying experience with Chevy Chase Acura is one I would recommend to anyone. Not to mention the free oil changes, and loaners and car washes for the life of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I highly recommend this dealership. The staff was very...

I highly recommend this dealership. The staff was very friendly, welcoming, and considerate of all my needs. They took care of everything without any problems and was highly courteous throughout the whole process. I would go back if and when i need to and I would recommend to anyone I know who is looking to purchase an Acura vehicle. Also, the facility is well kept, clean, and they provide beverages too! =) It was a good first car experience for me. Thanks a bunch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James was is a true professional. He made it a great...

James was is a true professional. He made it a great experience for me. I contacted James about two weeks ago concering an Acura TL that I saw on the internet. He informed me that that particular car was sold. However, he kept my contact information and contacted when he got more cars in. Because of his follow-up I have a great car. Thanks James.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my second purchase from CC Acura, and my second...

This is my second purchase from CC Acura, and my second one with Phil as my salesman. The dealership is beautifully run, and everyone there is always friendly and knowledgeable. I know Phil best, this being my second car from him, and he's a delight to work with. Always available, never too pushy, always eager to listen to special needs and issues -- he makes car purchase an enjoyable experience! I have already recommended CC Acura, and Phil, to friends, and will certainly continue to do so after my recent experience. (Let me also single out Joe Tomarchio, a friendly and supportive financial specialist, who made the transaction smooth and pleasant.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stewart was a great salesman for us -- knowledgeable,...

Stewart was a great salesman for us -- knowledgeable, smart, and really very nice. His easy going nature and his excellent knowledge about the Acura allowed us the space to make a good decision about a purchase like this. My husband and I appreciated his approach. The dealership is also incredibly professional. They are prompt and very helpful. My experience was excellent, and I would buy another car again there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very, polite and very personable friendly service. It was...

Very, polite and very personable friendly service. It was my first time buying a car so I was nervous. But the staff was nice and answered all my questions and the dealership had great offers on lifelong service. The financing department made it easy to understand and straightforward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

These people are very friendly, customer focused and...

These people are very friendly, customer focused and provide an excellent value for the dollar spent. You do not have the 'usual' car dealer experience here. Buying a car was a great deal more pleasurable than at other places. I will definitely return next time I'm in the car market and will recommend Chevy Chase Acura to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.