Reviews
New Car
Matt was GREAT! He knew all the info about the new 2018 Toyota Camry, which was very helpful. I would highly recommend this dealership and Matt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words regarding Matt! He is an excellent member of our sales team and are happy he provided you with excellent customer service! We hope you're enjoying your new Camry and if you have any questions, please don't hesitate to reach out to Matt or anyone on our team!
Love My New 2018 Corolla LE
Justin Heilman helped me wonderfully through the process from start to finish. He got back to me and my friend (who was helping me) promptly. He provided clear, honest information and I couldn't be happier. Justin made the whole car buying process smooth and enjoyable. If you're looking for a new Toyota I highly recommend you go see Justin Heilman at Fred Anderson Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that Justin provided you with excellent customer service! The Corolla is a great car and we hope you enjoy it! Thank you for taking the time to share your experience on DealerRater! If you have any questions, please don't hesitate to reach out
Great Experience
Carl was very knowledgeable and attentive as he helped us during the purchase of our new Toyota Rav4 Platinum. His knowledge of the model we were looking for was tremendous. We highly recommend you purchase your next car from Fred Anderson Toyota. Carl would be the ideal person to guide you through your experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vicki, Thank you for the kind words about Carl! He is a veteran member of our sales team and his immense knowledge of the different models and trim levels is amazing!!! We are glad you were provided excellent service by Carl and really appreciate you taking the time to share your experience on Google!
Outstanding Customer Service
Larry was absolutely amazing! Very helpful, polite, funny, Nd just helpful overall. When we had issues with the bank towards the end he went above and beyond to help me which even required him to stay super late!! I felt awful, but he made sure to make me laugh and not feel like a burden at all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review about Larry! We are glad he was able to provide you with top notch service even after regular business hours! We are committed to providing the best service for our customers and we really appreciate you taking the time to share your experience on DealerRater!
New Car
I gave this rating because I went into the service dept. thinking that my current Toyota could be fixed. Ryan - in service - took me over to see Tim Williams in sales. Tim was absolutely fabulous and helped me out to get me in a car that I was totally comfortable in. I'm a dedicated Toyota person and don't want any other car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paulette, Thank you for the 5 star review! We really appreciate your loyalty to the Toyota brand and our dealership! Thank you for taking the time to share your experience at our dealership on DealerRater! If you have any questions, please don't hesitate to reach out to Tim or anyone on our team!
Return Buyer
I bought a Tacoma from John 10 years ago and recently a Camry. Both times I shopped around at other dealers but John offered the best deal both times. He's a good salesman, low keyed and no pressure. I will buy from him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom, Thank you so much for the 5 star review! We love hearing from our loyal customers and are happy to hear John provided you with excellent customer service again! We hope you're enjoying your Camry! Thank you for taking the time to share your experience on DealerRater!
Only one glitch - but overall excellent
Had a truck I was negotiating on sold on me - no fault of my salesperson. Anderson should have a better system for tracking when deals are in progress and ensure this doesn't happen again
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi! We are sorry to hear about the truck you were interested in was sold! We would love to hear more about your experience and get your valuable feedback to make improvements! Please contact Stacey at (919) 787-0099 at your earliest convenience please! Thanks!
Tacoma
Mr Hayes worked hard to make sure we had a good experience. Friendly and accommodating. Allowed us to drive multiple vehicles until we found the right one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Junius, Thank you for the 5 star review! We are happy to hear that Jr was patient and very helpful in finding your new vehicle! We really appreciate that you took the time to share your experience on DealerRater!
Excellent
The salesman worked to get me the price I was looking for and made it a relatively painless experience. The normal back and forth was limited to a few short tweaks and the deal was done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We are happy that Jim was able to find a vehicle that met your needs. Thank you for taking the time to share your experience on DealerRater. If you have any questions, please don't hesitate to reach out to Jim or anyone on our team for assistance!
Outstanding
Devin did an outstanding job! He brought the car to my work and took our trade in back to the dealership for them to confirm value. This saved us so much time and we were able to close the deal that evening. Great Dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that Devin was able to save you time and make the purchase a stress free transaction for you! Thank you for taking the time to share your experience on DealerRater!