Reviews
I am so excited!
I went to look for my retirement car, hadn't planned on purchasing one, but low and behold, bam, I love it. The es 350.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We hope you continue to enjoy your ES 350.
Excellent service
Recently bought a used car form the dealership. Had an appointment to test the car and when we arrived the salesman told us the car was out being test driven. he said he had sent us an email, but i hadn't checked before hand. He arranged to have the car driven to my home the next night for us to test. Sales process went smoothly and quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for giving us another chance, Dennis! Enjoy your Lexus!
Great experience!
Great service! I have become very found of Johnson Lexus. They are willing to work with you every step of the way. Very happy with Eb.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your great experience, Misti!
wow! excellent customer service.
Thanks Ed Udofia for making my buying experience simple, professional and exceeding my expectations. This was my 4th Lexus (first from Johnson Lexus). I must say I look forward to purchasing the next one from you. Thanks, Pam Best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Johnson Lexus of Raleigh family, Pamela! We look forward to seeing you again.
Jay Dyer always available and great customer service.
Called Jay about low battery issue on my key fobs and getting front bumper repaired/painted from debris thrown up by another car while on vacation. Since I only had the car for 1.5 years, Jay said to bring in key fobs and he would replace batteries. He had batteries replaced and then took me up to body shop to get a estimate. I just can't say enough about how Jay has handled all my concerns that have come up since my 2015 RX350 purchase from Jay. He is truly a special person and makes buying a vehicle so painless. Jay is a great asset to Johnson Lexus and would recommend him to anyone looking to purchase a vehicle from the dealership. I certainly will use Jay for my next vehicle purchase, Jerry Ballard.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jerry, thank you for taking the time to tell us about your great experience with Jay! We appreciate your review.
Great Service!
I had a wonderful car buying experience. Travis Howard truly was professional and very thorough. He really knows his business and is very compassionate about what he does. I highly recommend Johnson Lexus and Travis Howard for your next purchase. Lexus is quality that is affordable for everyone.. This business and its employees are professional and has a high level of integrity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wendell, thank you for taking the time to recommend Travis and the Johnson Lexus team! We are happy to hear about your wonderful experience.
An ELITE, luxury sales experience at every turn
Tim Lyon and his team were above professional during our buying experience in August of 2017. From our first initial visit to the final signature, every team member was professional and courteous. What was most impactful in our buying decision was the prompt follow up and touches during the final days to purchase our NX 200t. From the moment we arrived to close the deal, we were blown away by the attention to detail on explaining 'next steps' and reviewing every option on the vehicle. Never (and I mean never!!) were we walked through all options and creature comforts of a vehicle in such a thorough fashion. The introduction to our NX was far more than simply setting up a cell phone on Bluetooth. Our first Lexus experience will not be our last!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to tell us about your wonderful experience! Enjoy your new NX!
An ELITE, luxury sales experience at every turn
Tim Lyon and his team were above professional during our buying experience in August of 2017. From our first initial visit to the final signature, every team member was professional and courteous. What was most impactful in our buying decision was the prompt follow up and touches during the final days to purchase our NX 200t. From the moment we arrived to close the deal, we were blown away by the attention to detail on explaining 'next steps' and reviewing every option on the vehicle. Never (and I mean never!!) were we walked through all options and creature comforts of a vehicle in such a thorough fashion. The introduction to our NX was far more than simply setting up a cell phone on Bluetooth. Our first Lexus experience will not be our last!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Robert! We hope you are continuing to enjoy your NX!
Gregory Adams
Travis Howard was amazing in helping find the perfect vehicle for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Gregory!
Mary Ann Fowler
I purchased my new car from Travis Howard on July 31st he is awesome. Excellent customer service and pleasure to work with during the process. He is all about his customers and getting them the car they want. You definitely should go see him for your next vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Mary!