Reviews
We had the best experience working with Aeris !
We had the best experience working with Aeris !! This was my first experience buying a car from a dealership. I was a bit nervous going into it because I had heard stories about sales people. But she made the whole process from beginning to end a joy! I am very happy with my 2025 RAV4. And one day if my husband decides to upgrade his 96 Toyota Camry, we will be coming back to work with her again!.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a bad experience with promises from this
I had a bad experience with promises from this Dealership. I have tried to contract them numerous times and always told that someone would get back to me. I am a member of the Military and trying to provide the dealership every opportunity to handle this professionally before I provide all details to the public. Consumers should not be treated this way when there are many choices on where we can spend our funds.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a bad experience with promises from this
I had a bad experience with promises from this Dealership. I have tried to contract them numerous times and always told that someone would get back to me. I am a member of the Military and trying to provide the dealership every opportunity to handle this professionally before I provide all details to the public. Consumers should not be treated this way when there are many choices on where we can spend our funds.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
After a back and forth got what I wanted from my trade.
After a back and forth got what I wanted from my trade. Brandon helped make the deal work. Believe this is the right car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend mark Jacobson Toyota.
Aeris is one of the best salespersons I have dealt with.
Aeris is one of the best salespersons I have dealt with. She is very knowledgeable and a real pleasure to work with. She made the process easy and kept our requirements in mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the absolute pleasure of working with Justin when
I had the absolute pleasure of working with Justin when purchasing my new car, and I couldn't be happier with the experience. From start to finish, they were professional, knowledgeable, and genuinely cared about helping me find the perfect vehicle. No pressure, no gimmicks—just honest answers and exceptional service. They went above and beyond to make sure I felt confident in my decision, explained every detail clearly, and even followed up after the sale to make sure everything was perfect. If you're in the market for a new car, do yourself a favor and ask for Justin. This was hands-down the best car buying experience I’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience purchasing my 3rd vehicle from
Had a great experience purchasing my 3rd vehicle from Mark Jacobson Toyota. My salesman Mr. Langston did an incredible job making the process seamless, was very honest and kept me informed every step of the way. I started the process from home and walk in the next day just to sign and get my brand new car. 10 out of 10 experience, as always!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aeris is truly a rockstar and went above and beyond from
Aeris is truly a rockstar and went above and beyond from beginning to end. Frank made the part that I was worried about the most just as easy and comforting. I'm recommending everyone to work with Aeris!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nico was great throughout the entire process and Dan made
Nico was great throughout the entire process and Dan made all the paperwork painless (almost!)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The transaction was made easy and without any problems
The transaction was made easy and without any problems the dealer was very responsive to my concerns and she Deja Johnson Sales Consultant was more than happy to help me with this transaction and she was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car