Reviews
Dain is so very pleasant to deal with as a service
Dain is so very pleasant to deal with as a service coordinator; service department has always been professional and timely in repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Dain is the best!
Dain is the best! I’ve been with him since 2007!!! He is always very thorough!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Mr. Anwar addressed my concerns immediately and provided
Mr. Anwar addressed my concerns immediately and provided me with answers to all my technical questions. He was in communication with me through the entire process whether it was an email, text or phone call. After receiving my car back in a timely manner, Mr. Anwar made sure to follow-up with me twice to make sure all issues were resolved. His professionalism and knowledge base were impressive. From purchasing to service with Mr. Anwar, it has been a privilege to work with the Niello Audi family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Benjamin was a good salesperson.
Benjamin was a good salesperson. Honest, direct and low-key. It took a long time to get the car detailed and ready to go. That's the only improvement needed.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jeffrey, for choosing Niello Audi! Please let us know if we can be of any more assistance. Aaron Thetford General Manager athetford@niello.com
Daine was personable, knowledgeable and professional.
Daine was personable, knowledgeable and professional. And he followed up to make sure everything was ok.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great experience with this dealership and highly
Great experience with this dealership and highly recommend them. Took great care of me. Traded in a car and bought a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Aaron Thetford General Manager athetford@niello.com
I had several problems with my Q-7 that seemed would be
I had several problems with my Q-7 that seemed would be pretty experience to repair Dain went overboard with working to get Zurich to cover these just prior to the 5 year old policy about to expire
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Diane Ponce and Omead Anwar were wonderful to work with.
Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family returning customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com
I have been bringing my car to Neillo for several years.
I have been bringing my car to Neillo for several years. Everytime I see Omeed, and am so impressed with his kindness. He is always thoughtful and honest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great first service experience.
Great first service experience. Niello was fast, courteous and thorough. It was quite a distance to go there but Dain made the drive worth it because he explained how I could take better care of of my new Audi I will highly recommend Niello Audi and Dain to my Audi club enthusiasts I look forward to my next service visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206