Reviews
Everyone at Neilo Audi was nice and professional.
Everyone at Neilo Audi was nice and professional. A smooth experience and I felt very comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com
Dianne went above and beyond to find me my dream car at a
Dianne went above and beyond to find me my dream car at a great price! She dropped off my new car to me after it arrived and even took great photos of me with my car! I would also like to give a shout out to David for helping me learn about all of the cool tech features that came with the new Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com
Great service from Jim and Frank.
Great service from Jim and Frank. Buying process a little slow but the service and follow up for some issues was great.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com
Very helpful, clean, and responsive.
Very helpful, clean, and responsive. James is an amazing service provider. I’ll continue to come back. James goes above and beyond to provide exceptional service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team, Stephen. We're glad to hear James delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great experience buying and maintaining our two vehicles
Great experience buying and maintaining our two vehicles here. They make the process easy and fast.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great service and great range of product offerings.
Great service and great range of product offerings. Audi does a great job of providing value.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com
High level of customer service and made to feel like my
High level of customer service and made to feel like my business was valued. I would highly recommend for your Audi needs.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com
Thank you!
Thank you! I am always confident that my car is being looked after in the best way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
They have good service and they are nice people, they
They have good service and they are nice people, they took care of me and delivered on time.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Standard scummy dealership experience.
Standard scummy dealership experience. Half truths and obvious deception tactics used, very stereotypical and unprofessional.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Andrew Lyon General Sales Manager 916-890-2253 alyon@niello.com