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Reviews

4.8
Average based on 142 reviews
  • As close to perfection as possible.

    I have purchased three VWs from Mitchell over the past 4 years. A 2010 EOS for my wife, who says it is the best and most fun car she has ever owne...

    Dealer Response

    Nothing could speak about us with higher regard than the fact that you've come to us for all your VW purchases and service, Marshall. As long as y...


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    I have purchased three VWs from Mitchell over the past 4 years. A 2010 EOS for my wife, who says it is the best and most fun car she has ever owned. I purchased a 2010 CC almost a year later, and drove it for two years. Because my elderly in-laws had trouble getting into the car, due to the slope design of the roof, I traded it for a new Passat. The CC was the best car I have ever owned, and the Passat is a close second. The rear legroom in the Passat is not to be believed for a car that size. Mitchell, as a dealership, has the most professional employees of any that I have ever used. Scott, Rob and the two salesmen who sold me the cars (the first one retired), and the service personnel, have always come through for my wife and me. If you are reading this, I would highly recommend this dealership to anyone looking for a good looking, dependable, great mileage new car. I love my VWs and my dealership.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Nothing could speak about us with higher regard than the fact that you've come to us for all your VW purchases and service, Marshall. As long as you love the Volkswagen brand, and the models it offers its drivers, we're honored to be the ones to provide and maintain them for you!


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  • Regular maintenance

    Regular maintenance fast and thorough. Recommended crucial pro-active procedures to maintain top performance.


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    Regular maintenance fast and thorough. Recommended crucial pro-active procedures to maintain top performance.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Mike Labrie delivers exceptional cusomer service!

    I am a VERY happy customer of Mitchell VW in Canton CT. I needed my 2015 Jetta looked at for an engine warning light. I called and told Michael ...

    Dealer Response

    Thank you in return, Jon, for your time and trust!


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    I am a VERY happy customer of Mitchell VW in Canton CT. I needed my 2015 Jetta looked at for an engine warning light. I called and told Michael Labrie the Service Manager that I had to drive down to NYC to pick my daughter up in the afternoon. Mike fit me in early and got me out and on the road in two hours with a full diagnosis and plan for repair. We scheduled a gas line replacement for next week. In the meantime my car is ok to drive and I have peace of mind with my daughter in the passenger seat. Thank you Mike and all at Mitchell VW

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you in return, Jon, for your time and trust!


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