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Mitchell Volkswagen

(169 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–5:30pm
Tuesday 8:30am–7:30pm 7:00am–5:30pm
Wednesday 8:30am–7:30pm 7:00am–5:30pm
Thursday 8:30am–7:30pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thank you Matt for being reliable and keeping me informed during my vehicle inspection process and always getting me in as soon as possible when I need work done on my vehicle. It is greatly appreciated and I will continue coming back for any future work needed on my VW.

Thank you Matt for being reliable and keeping me informed during my vehicle inspection process and always getting me in as soon as possible when I need work done on my vehicle. It is greatly appreciated and I will continue coming back for any future work needed on my VW.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lynn, we’re glad that Matt and our team could assist you promptly and thoroughly. Thank you for your trust in Mitchell Volkswagen! Safe travels!

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Recently purchased a 2026 GLI from Mitchell VW - great experience! Their sales team (thanks Dave & Joe!) are great to work with. Highly recommend Mitchell VW - if you're looking for a new VW they're looking for drivers so check them out!

Recently purchased a 2026 GLI from Mitchell VW - great experience! Their sales team (thanks Dave & Joe!) are great to work with. Highly recommend Mitchell VW - if you're looking for a new VW they're looking for drivers so check them out!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, congrats on your new 2026 GLI! We're glad that Dave and Joe made your experience a great one. We appreciate your recommendation of Mitchell Volkswagen. Enjoy your new ride! Safe travels!

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My family has bought 7 vehicles from mitchell auto group. Zach has been my service advisor for 2 of my GTI'S. He has never stared me wrong. Very helpful and courteous.

My family has bought 7 vehicles from mitchell auto group. Zach has been my service advisor for 2 of my GTI'S. He has never stared me wrong. Very helpful and courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jason, we're honored to have your family's continued trust and business at Mitchell Volkswagen. It's wonderful to know Zach has been a helpful and courteous advisor. Here's to many more miles in your GTIs!

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Zach and the service department saved me when my EV had an issue. They are a great team who I would highly recommend if you’re considering purchasing a new car. They work together and keep you informed every step of the way.

Zach and the service department saved me when my EV had an issue. They are a great team who I would highly recommend if you’re considering purchasing a new car. They work together and keep you informed every step of the way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your review with us, Kathleen. We are pleased to know your EV is in good working order once again and that Zach has been so helpful. We will share your feedback and shoutout with him as well as the team. Thank you for choosing Mitchell Volkswagen!

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My experience was great! Zach is always willing to answer my questions, very knowledgeable and very professional:)

My experience was great! Zach is always willing to answer my questions, very knowledgeable and very professional:)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Zach! We appreciate your business and hope to see you again at Mitchell Volkswagen. Safe travels!

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Worked with Kyle and Josh to purchase a car we found online. The process was smooth and transparent. I would definitely recommend Mitchell VW and would consider buying another vehicle there next time I am looking.

Worked with Kyle and Josh to purchase a car we found online. The process was smooth and transparent. I would definitely recommend Mitchell VW and would consider buying another vehicle there next time I am looking.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tim, we're so pleased to hear that Kyle and Josh made your car-buying experience smooth and transparent! Thank you for choosing Mitchell Volkswagen and for recommending us. We look forward to assisting you again in the future! Safe travels!

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My service advisor, Zach was helpful as always. Once again, he provided me with important information regarding the car’s needs and was attentive to my questions.

My service advisor, Zach was helpful as always. Once again, he provided me with important information regarding the car’s needs and was attentive to my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ken, this feedback means the world to us! Thank you for giving Zach and the team at Mitchell Volkswagen your business!

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As always great service experience with Mitchell Auto Group. Our advisor Matt was great and he really valued us as customers. Forgot to ask for the car wash which we get always when we service our Volvo with Mitchell…next time.

As always great service experience with Mitchell Auto Group. Our advisor Matt was great and he really valued us as customers. Forgot to ask for the car wash which we get always when we service our Volvo with Mitchell…next time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we're delighted to hear about your positive experience with Matt and our Mitchell Volkswagen team! We'll make sure you get that car wash next time. Thanks for choosing us!

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Zach was terrific and deserves a big fat raise. I was in and out in a short period of time.

Zach was terrific and deserves a big fat raise. I was in and out in a short period of time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Allen, we appreciate your shoutout to Kyle at Kings Toyota. Safe travels! - The Mitchell Volkswagen Team

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Mitchells were great ! My Alltrack is running smoothly after a service, and they let me take an Atlas home whilst they did some adjustments. Alltrack has 132,744 miles and looking forward to the next 100,000 !

Mitchells were great ! My Alltrack is running smoothly after a service, and they let me take an Atlas home whilst they did some adjustments. Alltrack has 132,744 miles and looking forward to the next 100,000 !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Terry! We're delighted to hear your Alltrack is running smoothly after the service at Mitchell Volkswagen! It's great that you had a positive experience with us and enjoyed driving the Volkswagen Atlas. Here's to many more miles ahead!

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