Mitchell Volkswagen

I've been here three times, and am nearly a new customer. Every time I bring my car in for a service they do a great job! If you aren't satisfied, they make sure you are! I almost wish I bought my car from this dealer!!

This is our second pre owned VW from Mitchell and I'm sure we will get our third with them as well. All of the people we worked with particularly Brendan, Jason and Aaron were terrific. We had specific needs for our new pre owned vehicle and it was hard to find, but they found it for us and gave a great deal including a fair price for our trade in. Glad we stuck it out with them as well. Very happy.

I won't go anywhere else! I moved out of the Farmington Valley and drive back anytime my VW needs service (and I HAVE tried other VW dealerships in CT).

I have been using Mitchell VW for many years and have been treated exceptionally well each and every time I go there. The service department goes out of their way to do what they can to help me and believe it or not, to help keep my costs down!! I highly recommend Mitchell Auto Group to everyone

Quick in and out. Able to get an appointment within 24 hours for what could have been a major problem. Turned out to be a bad balance job on my snow tires by the local Goodyear tire store. Also, the steel Tire Rack rims are a little out of round (Thank you China), (Won't use Goodyear again!) All done within the hour. and only $20.00.

Service was excellent, service e people were polite and helpful, A. Tenenbaum

I moved here from NYC and have been using Mitchell VW to service my Touareg. The service team led by Bob is terrific, and they go above and beyond. They even arranged a tow truck and a ride to the airport when I got an early-morning flat on the way to a business trip this week. Best of all, it turns out that the tires I bought there in June had a 12-month road hazard guarantee, so I paid nothing for the new $300 tire! I am now out of my new car warranty period but will continue to use Mitchell VW because they provide such great service -- they know my name and my car, and I feel as though they are looking out for me. (Example: When I bought the four new tires in June, I asked if I had to change the brake pads, too, and they told me I had 25% useful life left and could defer that expense for a while instead of upselling me early.) Good people, good ethics, etc. -- exactly the type of business that you want to be dealing with.

Mitchell has serviced my GTI since 2008. They continue to surpass my expectations every time. They've backed me up with my car when VW co. would not. I will continue using their service and am very comfortable recommending them.

Customer satisfaction number one priority, service center personal focused on ensuring that things are done correctly and following up with you when the job is done.

Car service was completed on time within estimated cost.