Reviews
Customer service was the best!
Customer service was the best! Andy and Maz worked with me and were very helpful with getting the car that I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Johnny, we're delighted to know that Andy and Maz were able to assist you in finding the perfect car at Herb Chambers Alfa Romeo of Warwick. Thanks for your kind words!
you can see by my rating how very pleased I am with
you can see by my rating how very pleased I am with everyone at Herb Chambers Alfa Romeo of Warwick. A special mention for Alex Pond, excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi J Schneid! Thanks for the stellar review! We're delighted to know that Alex and our team at Herb Chambers Alfa Romeo of Warwick provided you with excellent service. Enjoy your ride!
Really easy to make an appointment.
Really easy to make an appointment. All of the associates were really friendly. A lot of options for cars. Transparent pricing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! We're glad to know that you found our appointment process easy and appreciated the friendly service from our team at Herb Chambers Alfa Romeo of Warwick. Thanks for highlighting our transparent pricing and wide car selection!
I’ll get to the point!
I’ll get to the point! Great service! Aaron, Maz and the entire team are consummate professionals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Herb Chambers Alfa Romeo of Warwick this awesome review, thank you!
Terrible will be here for a 3rd time with a brand new car
Terrible will be here for a 3rd time with a brand new car in 4 months. Car is unsafe. They are not helpful. Had me come hour out when the recall parts weren’t even in! This car is a lemon. Bought a luxury car and they can’t even vacuum up after service. Had Hyundai before and they had AMAZING service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to know you have experienced multiple issues with a new vehicle in such a short period of time. Our intention is to provide accurate and timely information and it appears we let you down. We apologize for the inconvenience this caused and hope you will allow us the opportunity to show you a better experience in the future. Sincerely, Neil Ferreira - General Manager - nferreira@herbchambers.com
Very professional and took care of all my needs.
Very professional and took care of all my needs. Checked on other issues that needs to be taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bab Sadigh! We're glad to know that you had a professional and thorough experience with us at Herb Chambers Alfa Romeo of Warwick. We always aim to go above and beyond for our customers! Thank you for your business!
Everyone was so welcoming and helpful!
Everyone was so welcoming and helpful! We had a great experience finding a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nicole K! Thank you for leaving us this five-star review. We're thrilled that you had such a positive experience with us. Our team is dedicated to providing excellent service and making sure our customers find the perfect vehicle at Herb Chambers Alfa Romeo of Warwick! Safe travels!
Clean and freindly dealership wait time at a minimum
Clean and freindly dealership wait time at a minimum large variety of vehicles and the wash car after service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi P Dilernia! We're happy to know that you had a positive experience at Herb Chambers Alfa Romeo of Warwick! We always aim for efficient service and a wide variety. Thanks for the feedback!
I can’t believe I paid for luxury services and it’s not
I can’t believe I paid for luxury services and it’s not worth it. The dealership place feels old and not updated. it’s not comparable to any other standard dealerships. Even a Toyota dealership would have better environment. Rest stations only has water and few chairs. Waited 40 mins just to get my car checked and to get a loaner it would be a month in advance. I’m definitely not going to keep Alfa Romeo. Not worth for paying thousands dollars and not getting an excellent service. I owned a Lexus for years. Every time I go in for a maintenance. All I had to do is drop off my keys and they would offer my a loaner right away. Come back to pick up my car in couples hours. Anything needed to be repair, they would call/text. They didn’t waste my time in the dealership waiting for reports to come out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to read about your experience with us. We strive for top-notch customer service and it seems we fell short during your visit. Your feedback is important, as it helps us in our continued development of our guest service experience and to consider facility improvements. I'd like the opportunity to discuss this with you if you're willing - please reach out at a time that suits you best. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
Every interaction ive had with this young gentleman was
Every interaction ive had with this young gentleman was truly a wonderful experience! Truly a great salesman who knew how to find exactly what i was looking for!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joesph, we're delighted to know that our team at Herb Chambers Alfa Romeo of Warwick was able to provide you with a wonderful experience. We always aim for customer satisfaction and it's great knowing we hit the mark! Enjoy your new ride!